Should I close the accounts of the deceased? Why don’t the card details on the merchant’s receipt match my physical card number? I've deleted the Google Pay app but can still make payments. We can’t accept cheques for mortgage or loan payments in the post. Do I need internet data on my mobile to make payments? Watch this video to find out how the feature works. Can I use Apple Pay as a backup if lose my physical card? Can more than one person’s face be stored on the iPhone X? Australian banking group Westpac announced on Monday the launch of its Mobile Cheque Deposit feature. Can I view my Digital Card details for a co-branded Westpac AMEX card? I can see my card in Apple Wallet but my transaction is declining, why? What can I do as a business with Westpac Online Banking? Does the Apple Watch work with the Westpac Banking for iPad app? What is the Centsitive Objects Band + Chain? Do I need to use my card PIN with Samsung Pay? How do I disable 4 digit Passcode sign in, or use a password or fingerprint instead? How do I remove existing fingerprints from my iPad? If I update my software, can I still use the app? If I am going overseas, will I be protected? Huh? How do I disable or unlink a Westpac account from the Westpac Banking skill? I have additional questions about my account. Are there any changes to my statement when I have a SmartPlan? How do I change the Westpac Keyboard default account? On what devices are the Westpac skills available? A fee of $27.00 will apply. Welcome to Westpac One® – your new online banking experience has launched! What do I do if I sell my smart watch or get a new device? Through your Westpac App, simply take a photo of the front and back of your cheque and submit the images. To save having to visit the Branch to get deposit books you can order them online and either collect them or have them posted to you. Is it possible to change a scheduled payment? What do I do if my PayWear Card or complimentary black Keeper included in the Essentials starter pack is faulty? Tips. some overseas cheques can take 6 weeks or longer to clear. Can I use Apple Pay to tap on / off on Opal in NSW? What should I do if my phone is lost or stolen? Where can I make purchases using my mobile? My current card is about to expire, when will I be able to view my new Digital Card details? What are the interest rates on your credit cards? What is the 'Pay' button in the Westpac Mobile Banking app? Will I still receive calls letters SMS etc whilst assistance is in place? Are there additional fees for using Westpac Keyboard? Can my additional card holder add their card to Apple Pay? The feature is also underpinned by the Westpac Live secure online banking platform. Is my card eligible to set or change my card PIN online? Where can I find the option to approve a Term Deposit renewal? Why? My device has been lost or stolen. Customer ID Password. Can I make a payment from my Credit Card using Siri? Internet connection is needed to access the Westpac Mobile Banking app. Are Westpac Keyboard transactions secure? How do I stop receiving paper statements and receive them electronically? What if I don’t want to use Online Banking to manage my Term Deposit? If I’ve reported a fraudulent transaction on my card, will I still be able to use my Digital Card details? We use cookies to secure and tailor your web use. Deposit Bearing Interest Cheque Account; Term Deposit; Business; Business Bank Accounts; Business Cheque Account; Business Cheque Account. Unless otherwise specified, the products and services described on this website are available only in Australia from © Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Are there any fees or charges for adding my card to Google Pay? No Bank@Post deposit books will be dispatched until early 2021, in time for the new service to commence. Depositing a cheque up to $20,000 has never been easier, thanks to mobile cheque deposits*. Which Westpac corporate accounts are eligible for Osko Payments? Can I add my card to multiple Fitbit devices? What do I need to do if I am a US citizen or tax resident? What should I do? I'm having trouble enabling the Westpac Banking skill. I’ve received a reissued or replacement Westpac card; do I need to update my card information in Fitbit Pay? The funds will usually clear in your nominated transaction account within three business days. Check if your bank offers online deposit. Can I use Fitbit Pay if I am overseas in the same way as I would in Australia? What if there are no participating Hey You cafes/businesses in your area? Can a Direct Debit transaction overdraw my account? Which cards are eligible to be added to Google Pay? Check … Can I add multiple cards to my Garmin smart watch? You should be able to find information about this feature on your bank's website. Consider its appropriateness to these factors before acting on it. Not available on certain personal and business accounts including savings, credit card and term deposit accounts. Are mobile payments from my mobile secure? What security devices are available in Online Banking? Will Westpac release funds for additional funeral expenses? Tips. This information does not take your personal objectives, circumstances or needs into account. I can see my card in Google Pay but my transaction is declining. How do I know I'm on the real Westpac website? Can I use Samsung Pay as a backup when my card is blocked or reported lost/stolen? Funds will usually become available after a further 3 business days. Westpac One makes online banking easier, faster and smarter than ever. It is subject to change without notification. How will I know that the change has taken place? Saver to a Westpac Term Deposit through a Westpac branch), bonus interest will not apply for the relevant month. Are the Fitbit Pay transaction limits and PIN the same as my physical Card? Can I use the Westpac Banking skill for transfers and payments? Fees. What is the Westpac Banking Action for Google Assistant? Can I add my loyalty or gift cards to my Apple Wallet? This can be done by visiting a Westpac branch. Can I use Apple Pay while I’m overseas in the same way I do in Australia? I do it all the time because I work business hours and can't get into a branch. Related Articles. Will I still be able to give and receive access to other Westpac customers’ accounts? Will I still be able to make payments if there is no mobile network reception? “We’ve introduced our Mobile Cheque Deposit feature to offer customers even more choice and convenience in … Why is the External Accounts Service being removed? Eligibility criteria. Can I stop the Travel Notifications from being sent to my Apple Watch? How does Westpac for iMessage differ from using the banking features from within Westpac Live? Westpac New Zealand provides online banking, everyday transaction accounts, home loans & mortgages, credit cards, foreign exchange, insurance, savings and investment solutions to … Latest updates to Business Online ; Making changes in Business Online. Which phones and smart watches can I use Garmin Pay with? Westpac One lets you do your banking online, whenever it suits you. Can I save and print my letters from my digital mailbox? If I create a PayID, can people still pay my BSB and account number? What are my transfer limits for business accounts and how do I change them? Most national banks offer this feature, though some local banks do not. How do I move between Westpac Keyboard, the Android keyboard and other third party keyboards? How to reset your password and find your Customer ID. Why am I being redirected back to the Mobile Banking app when trying to pay some Payees? How can I find the interest earned on my account in the last financial year? Why do I need to complete verification when adding my card to Google Pay? How do I close my everyday or savings accounts (including DIY Super Working accounts and DIY Super Savings accounts)? Mobile Cheque Deposit (27) What is Mobile Cheque Deposit? What if the tablet app is not accepting my 4 digit passcode after registering, what do I do? Most Westpac ATM's you CAN deposit cheques. Which cards can I use to make purchases with my mobile? What do I do now? I’ve added my Westpac Mastercard debit card but can’t see CHQ/SAV. This change will mean that: You won’t be able to deposit a cheque into an ANZ account or use an ANZ cheque to make a deposit into other bank accounts after 31 May. Apr 15, 2019 "It's very helpful." Click here for What do I need to set or change my PIN online? What happens if my Fitbit smart watch is lost or stolen? What should I do? Are there any fees associated with making an International Payment? Can I make or receive international payments with Osko® or PayID? Can I use Garmin Pay if I am overseas in the same way as I would in Australia? You just need to put your card in, enter your pin number, it will come up with the options such as withdraw, deposit etc, choose the deposit option. How secure is it to set or change my PIN online? My card details have been removed from the Google Pay app. If I have an iPhone X, can I use Face ID on the Westpac app to log in? This includes bank cheques. How do I set up a credit card repayment reminder in the Westpac Mobile Banking app? I don't remember my Customer ID, where can I find it? How do pending transactions affect my balance? ANZ said it was planning to phase out cheques over the next year, too, but had not confirmed timing. I can see the mobile cheque feature on my personal profile but not on my business profile? What if I have 2 banking apps? Can I report a lost or stolen card from Online Banking? Normally Westpac shows every other deposits as pending at first and then eventually clears fund within 2/3 business days. How do I make an Osko® payment to a BSB and account number? What is the Centsitive Objects Incognito Pin? Site index Visit your bank’s website to check. Do I need to use my card PIN with Apple Pay? I entered the incorrect amount of the cheque when I scanned it, what do I do? What is my 4-digit passcode for balance requests and how can I add or change it? Fees. What should I do? No other currencies of foreign cheques are able to be deposited after 4 December 2020. This information does not take your personal objectives, circumstances or needs into account. Log in to Westpac One® How do I wear and care for the Centsitive Objects Incognito Pin? Skip the trip to the bank by depositing cheques quickly and easily using the Westpac App. How many SmartPlans can I have on my account? What do I do with the cheque after submitting it? Call us on 1300 655 505 8am-8pm, 7 days a week. What happens if I want to break a Term Deposit contract before maturity? Can I use Westpac PayWear to withdraw cash? What devices are eligible to use Travel Companion? What if I make a mistake with my Term Deposit in Online Banking? What happens if I make extra repayments to my SmartPlan? How can I earn and redeem Altitude Rewards? More success stories Hide success stories. Does SmartPlan change my credit card limit? Transfer funds between your savings, cheque and credit card accounts; Get mini statements showing your last 10 transactions. Why do I need to input the value when it’s on the cheque? Simply scan the front and back of your cheque to the Westpac app. How do I make a contactless transaction using my mobile? Deposit cheques under $1,500 quickly and easily with your smart phone and the NAB app. How do I set up mobile payments on my mobile? Where can I get help with Mobile Banking? Available on accounts with a cheque drawing facility. Share yours! Westpac Business Term Deposits are available in fixed terms for 12, 24 or 36 months. Can I use assistive technology to access my Digital Card details? Do I also need to send the recipient my Account Name? Is my Digital Card safe if my phone is stolen? When will I need probate or letters of administration? She said Westpac would help cheque users find other ways to pay. Am I protected if someone attempts to open a joint account without my consent? Can I access the mobile cheque feature on my tablet? I can see my card in my Garmin but the transaction is declining. What are the permissions I’ll see on my phone and why are they requested by the Westpac iPhone Mobile Banking App? If I scan a cheque on a public holiday or a weekend, will it still appear the next day? What do I require to successfully add a Card to Fitbit Pay? Do I need to have Westpac SMS Protect to set up a PayID? 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