(903) 885-1283 On this webpage, select the desired language under “Request a Money Order Refund” and “Request a Money Order Photocopy”. Complete and send to us our Money Order Refund Request Form. If the money order has not been cashed, they’ll get a refund. Maximum money order limits also vary by location. Usually, the window to void a payment is 10 to 30 minutes. We encourage you to also seek the one-on-one help of a certified professional. To void a money order printed the previous day, call Accounts Receivable at 800-621-8030 ext. Send the form with your purchasers receipt to Fidelity Express. Email, mail or fax all three of the following to Fidelity Express: Once we have received the proper paperwork and have confirmed the money order has not cashed, we can place a stop pay on the money order and issue a refund check less a $20.00 processing fee. While not every retailer affiliated with Fidelity Express sells money orders, you can find those that do by filtering the location search results on the Fidelity Express location finder. What do I do if my money order has been stolen? If they don’t have their receipt, fill out and send the same form with a $30 fee. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. How do I find out the status of my money order? Fidelity Express Money Order Status Tracking Just Enter Fidelity Express Money Tracking Serial number and Sent Amount to track and trace your Real time money order delivery status information Online instantly. Money Orders. Incomplete or ineligible forms could delay your request. this is a notice to all purchasers of fidelity. If you are paying a bill to one of the non-contracted billers we offer, you must pay with cash. 800.621.8030. Answered, Do Money Orders Expire? Fidelity Express’s money order partners typically include independent liquor stores, convenience stores, and grocers. Our company has been providing safe, reliable, dependable money order for consumers since 1989. And, then the sender asks you to mail or digitally transfer part of the funds back to them. Can I get a refund? https://firstquarterfinance.com/fidelity-express-money-orders/. Fidelity Express Money Gram This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business. However, your state's laws may limit service fees to a smaller amount. The information required to pay the bill is included on your bill stub, which is imaged, then returned to you with a proof of payment receipt. What should I do if the "Success" message appears on the VeriFone, but nothing prints? Most stores do not require purchasers to show ID, although several told us that customers must present a valid photo ID when buying a money order of $1,000 or more. Money orders can also be deposited into bank accounts. Fidelity Express money orders do not expire. Our agents are authorized sellers of Fidelity Express money orders, but they are independent businesses who establish their own policies regarding the types of payment instruments they will cash. be advised. Answered. Please see the service charge notice on the back of the Fidelity Express money order. The amount of time you have to void a bill payment depends on the biller. However, if it is not used (presented for payment) within two years of the purchase date, there will be a non-refundable service fee deducted from the amount of payment shown on the money order. Can I get a refund? Be sure to keep your receipt with serial numbers as you might need it for tracking purposes. The images are automatically transferred to Fidelity Express on a nightly basis. Title: Fidelity Express Agent Handbook, Author: Fidelity Express, Name: Fidelity Express Agent Handbook, Length: 32 pages, Page: 3, Published: 2017-05 … etc, Can You Deposit a Money Order at an ATM? Send the form with your purchasers receipt to Fidelity Express. I hope you find this to be helpful. 1301 Main Street Sulphur Springs, TX 75483. Fidelity Express, established in 1988, is a full-service financial services company. Answered, How to Track a Money Order from Western Union, MoneyGram, USPS, etc, How to Cash a Money Order: Step-by-Step Instructions, 11 Gas Stations That Do Money Orders (Fees, Limits, etc Shown), Maximum Amount for Money Orders at 20 Places That Sell Them, The Cheapest Place to Get a Money Order (+ Other Low-Cost Options), Where Can You Cash a Postal Money Order? No - alterations cannot be made to a completed money order. If the money order has not cashed by the time we receive your complete paperwork we will place a stop-pay on the money order and issue you a refund check usually within 10-14 days. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. I got an email for request insurance money for puppy in regina sask as customs had him. What should I do if I need to void a money order the day after it is printed? Use the form on this page to enter your information so that a representative can contact you directly or you can dial toll free 1-800-621-8030 and speak with our friendly staff. The business may also obtain login credentials to our website to log-on anytime 24 hours a day, seven days a week, and receive a unique verification number. 7020. A common scam with money orders involves the person sending you a money order that’s worth a higher amount than what you’ve asked for. However, a refund maybe issued if the money order has not been cashed, the Money Order Claim Card is properly completed and signed by Purchaser, the receipt is attached and the processing fee submitted. 1301 Main Street Sulphur Springs, Texas 75482 Fidelity Express agents are under no obligation to cash a money order. Why does the VeriFone display "No Forms Loaded" when I have forms inside the money order printer? Check your cables and reboot the VeriFone. All money order voids using our equipment must be completed prior to midnight of the date of sale. Welcome to US Express Money Orders. You deposit cash received from consumers into your bank account. If you are buying a money order, the proof of payment is attached to the money order. Please call 800-621-8030 ext. Processing fees are non-refundable and subject to change without prior notice. At the time of publication, Fidelity Express states that if you do not cash a money order within 2 years of the date of issuance, a fee of $2 will be deducted for each month from the date of purchase. It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. Click on a resource below to learn more. The check casher or bank may then refund the money order. I lost my money order purchasers receipt. You will need to complete and submit to Fidelity Express a Consumer Care Affidavit. Call our Customer Experience team at 800-621-8030 ext. Solved, What Happens If I Cash or Deposit a Fake Money Order? The service charge is $2.00 per month (subject to change without notice) from the date of purchase or such lesser amount as may be permitted by applicable law. Resources. At These 12 Places…, Can You Mobile Deposit a Money Order/Deposit It Online? If you sent a Fidelity Express Money Order to a potential fraudster, please call our Consumer Care Center at (800) 621-8030 for assistance. Please call 800-621-8030 ext. Note that under federal regulations, any money order for $3,000 or more requires the issuer to record your name, address, Social Security number or alien identification number, and birthday, in addition to the money order’s purchase date, serial number, and dollar amount.[1]. 261381 Views • 16-Aug-2018 • FAQ. Payment options, ID requirements, and maximum amounts vary from location to location. Complete and send to us our Money Order Refund Request Form. It offers money order services in more than 20 Southeastern states in the U.S. Post was not sent - check your email addresses! 7021. Find a location in your community offering our money order and walk-in bill payment services. A $20.00 non-refundable processing fee (subject to change without notice) will be deducted from your refund. What happens to the documents I process through the scanner? The forms contain the information for submission to Fidelity Express. Dedicated to delivering affordable, trustworthy financial services to your community. You may also send the original money order, receipt and Refund Request Form to Fidelity Express for a refund. 5 Convenient Places Listed, How to Check If a Money Order Was Cashed (MoneyGram, USPS, etc), CVS Money Order FAQ: Does It Sell/Cash Them? Fidelity Express, established in 1988, is a full-service financial services company. The VeriFone may be out of paper, there may be a paper jam, or the VeriFone might need to reboot. Like other money orders, Fidelity Express money orders are printed with the amount but require you to fill in basic information about yourself and the recipient, including your signature. If the money order is on the report as sold, use the serial number on the report and void the money order – then open the printer and remove that money order, write “VOID” across it and mail to Fidelity Express. If there are no stop or hold orders on the money order and it is good to cash, you will receive a verification number. A flashing green light means the VeriFone is not registering paper is loaded. Replacement Process Shown, How to Fill Out a Money Order (MoneyGram, Western Union, USPS, etc), Are Money Orders Safe? Replacements for Fidelity Express and USPS money orders are available up to two years after the original money order was purchased. Answered, Money Orders at Walmart: Cost/Fee, Limit, Hours, Payment Options, etc, Can You Buy Money Orders Online With PayPal? If a money order has been cashed, a photocopy of the front and back of the money order can be obtained by completing our Photocopy Request Form. If you have questions about if a bill payment can be voided, call our Consumer Care team at 800-621-8030 ext. Fidelity Express, established in 1988, is a full-service financial services company. None of Fidelity Express partners we contacted cash money orders. Banks? Each request requires a separate form. Where can I pay my bill or buy a money order? Can a money order purchased in the US be cashed outside of the US? Complete and enclose a separate form per request. Serial Number. Security Features and Risks Detailed, Can I Make a Money Order Out to Myself? Where can I cash a money order? • A photocopy of the money order will be provided if the money order was cashed and a copy of same is provided to MoneyGram. 13948 Views • 31-Jul-2020 • FAQ. When these messages appear on the VeriFone screen, it means your money order numbers are out of sequence. FIDELITY EXPRESS MONEY ORDERS CORPORATE HEADQUARTERS1301 MAIN STREET, Sulphur Springs 75482P O BOX 768SULPHUR SPRINGS, TX 75483 RECORDING STATES" System Problems, call again later" 800-621-8030 & 903-885-1283 SULPHUR SPRINGS Texas *UPDATE Employee: Money Orders For copies more than one year old, the processing fee is $20.00 for each request. If the money order is not cashed within two years of the issue date, a non-refundable service charge will be assessed (where permitted by law). Money Order Status. 7021. This is not a sponsored video. How do I request a money order photocopy or refund? This service is available Monday thru Friday, 8:00 – 5:00 CST. Call Customer Experience at 800-621-8030 ext. Our content does not substitute a professional consultation. Please make copies for your records. Fidelity Express drafts your bank account and sends the funds to the biller. purchaser’s receipt or the original money order, then mail, email or fax via the contact information below. This video is to show you how to fill out a walmart money order, or money gram. Yes, if you are making a bill payment, you will receive a validated payment receipt as proof that you made your payment. I am the payee of a Fidelity Express Money Order and the original money order was lost or stolen. 7020 to speak to a customer care specialist. However, most require that you pay in cash. Rules & Requirements Explained, Where Can I Cash a Western Union Money Order? How Long Are They Good For? Short Answer: Many retailers affiliated with Fidelity Express sell money orders but do not cash them. Enter the money order serial number and amount in our money order status look-up tool at the top of this webpage. When the document is processed, the scanner captures an image of the document and stores it on the scanner. Use our location search tool to find our locations near you, based on any address. Fidelity Express is a premier leader in the walk-in bill payment and money order space. 57125 Views • 28-Jul-2017 • FAQ. Fees range between 50 cents and $1 per $500 purchased. Money orders can be cashed at check-cashiers or retailers, subject to the policies of the cashing location. There is a non-refundable processing fee of $20.00 (subject to change without notice). Answers by Issuer (Western Union, etc), Can You Use a Money Order to Pay Rent? How can I find out who cashed my money order? How can I keep my money order safe? Where can I buy a money order? If you do not have the original money order or purchaser’s receipt, please call 800-621-8030 ext. 63 Options Detailed, 24-Hour Money Orders: Where to Get a Money Order Any Time of Day, What Do I Need For a Money Order? Dedicated to delivering affordable, trustworthy financial services … Dedicated to delivering affordable, trustworthy financial services to your community. See below for more details. Western Union states that the time frame to avoid service fees varies from 1 to 3 years. Please find the Consumer Care Affidavit form in English here and in Spanish here. Among the stores we contacted, fees ranged from 50 cents to $1 for every $500 money order purchased. 7030. If you do not send in the fee it will be deducted from the refund. Please call 800-621-8030 to speak to a consumer care specialist or complete the Contact Us form. Answered, How Long Does a Money Order Take to Send, Clear, or Refund? US Express Money Orders are a convenient and reliable. Our location search tool to find our locations near you, based on any address if neither of those are! Using our equipment must be reprogrammed into the terminal Logon ID cancel * check:. Of money orders can be voided, call our Customer Experience team at ext... Others cap them at $ 999 or $ 500 Tamper ” message, the scanner,! Or holidays, immediately print a Deposit Report they ’ ll get a refund need for. 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Regina sask as customs had him at these 12 Places…, can I make a money order retailers. Us Express money orders are available up to a smaller amount is ready to print the. Llc | all Rights Reserved years without being cashed are classified as abandoned property are. Loaded '' when I have forms inside the money order purchased paper, there may be out of.! It means your money order was lost or stolen, it means your money order order pay. The “ Tamper ” message, the equipment has locked up and must be replaced and debit cards money! On this webpage, select the desired language under “ request a refund Track a transfer website order was or. To keep your receipt with serial numbers as you might need to complete and send us. Express is a non-refundable processing fee ( subject to change without notice ) will be deducted from the receipt/stub the... Be out of sequence $ 1,000 each, while others cap them at $ or. 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Is to show you how to fill out a walmart money order and the money! Deposit cash received from consumers into your bank account you will need to reboot a refund of a professional..., but nothing prints frame to avoid service fees to a maximum of 1,500. It depends on the back of the cashing location accept both cash fidelity express money order refund... - alterations can not be made to a completed money order services in more than one year old, processing., enclose it with a copy of the document is processed, the processing fee ( subject to without! Fill out a walmart money order amount, Gas Stations to Liquor etc. Cashiers: call 800-621-8030 ext form to Fidelity Express, established in 1988, is non-refundable!, fees ranged from 50 cents and $ 1 per $ 500, must. The back of the corresponding a non-refundable processing fee ( subject to change without notice ) be...
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