We're talking about vinyl, double-hung. 1st order, warehouse lost door and had to re-order - eta 2 months. Check out Ply Gem online to find out if it’s available in your area. No one with Ply Gem customer service will return my phone calls! Some of our windows and doors for our brand new house were delivered damaged or wrong windows and doors. But the customer is stuck with their horrible workmanship. My home looks better now. It took almost a year to get the warranty completed. Did not honour our warranty. We're involved in a new build and our builder is about to order windows. The defect allegedly causes the windows to deteriorate from the inside out, so, in many cases, the homeowner may not realize that the windows ⦠My local glass installer is very frustrated with dealing with them also, so now I have to go through a 3rd party, the builder, which will cost ⦠So far, the siding's quality has been okay. Ply Gem 1100 Series Windows New Construction â Vinyl . We love hearing that you have had such a pleasant experience with our products and your installer. The frame it not square, so the door catches at the top (see photo). This score is also impacted when we do not have enough information i.e: low number of reviews. Claiming is easy and free. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. And the wood frame itself is chipped and torn up all around the frame (see photo). Updated Feb 2, 2021. PlyGem/Great Lake window review. Colours, shapes and accessories can all be coordinated with your home's style. I got the mastic siding as I wanted the insulation on the back of the siding, good insulation and rigidity. We love hearing that you are pleased with the quality and cost of our Mastic siding. The experience I had with Ply Gem was excellent. It was night and day difference. Ply Gem Siding's people were very professional and cleaned up very well. Jim Metcalf. Get buying tips about Siding delivered to your inbox. But I feel that the quality of the product and the workmanship, was definitely the best we’ve gotten. If Ply Gem wanted somebody to represent their company, they do a wonderful job. I was told approval would be in 2 weeks. It represents several top brands and offers a comprehensive selection with thousands of color, material and texture choices. And after it was applied, my house looks wonderful. So disappointed with the exterior doors and windows. I enjoyed my experience with them and I'd recommend it. Thank you for choosing Ply Gem Mastic siding! Highlighted below we take a look at how MI Windows reviews stacks up against Ply Gem Windows reviews across several important window categories. I like it. The builder has not been involved as the Window manufacturer was to handle the matter with the owner to pay for labor when the windows failed. Dina ** who was the rep should be fired for her attitude with me. They represented themselves in a professional manner. ConsumerAffairs is not a government agency. Do your research before you buy from this Manufacturer, they do not stand behind their product, vinyl siding. All Ply Gem windows and door come with a Limited Lifetime Guarantee, which is transferable for 5 years. It occurs as soon as sunlight shines on it and will continue literally all day long until sunset. Everything was A-plus. According to the class action, Ply Gemâs Vinyl Clad windows contain defects that allow water to leak through the windows, which could cause water damage inside homes. A comparison of Andersen Windows vs Ply Gem windows should begin with a look at the types of windows ⦠Andersen Windows. This is the average rating based on homeowner reviews. 3.0. â â â â â . I have referred them out already, and they did my girlfriend’s house. Designed with todayâs homeowners in mind, the Ply Gem East 2000 vinyl series combines performance, energy efficiency and value in a complete window line that will beautifully renovate your home. They also have choices in sliding patio doors, and steel frames entry doors. Installation of our product in direct contact with dissimilar materials as discussed in the final section of this warranty, and surface deterioration due to air pollution or seacoast environment are not covered by our warranty, however, we would still like to investigate to determine if there are any product defects that need to be addressed. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I submitted a warranty claim and of course it was auto denied and said it could be 3 different things. Our townhouse association is experiencing defective fading on Ply Gem siding. Andersen. Head office said "building shift" however their own inspector did not see evidence of building shift. New house, indoor humidity below 20% but almost all the windows have ice and condensation on the bottom. The E-Series Aluminum Clad has the most options (50+), while the 200-Series Vinyl Clad has the least (2).To see the full range of available colors, see this chart.. Before you start shopping, compare Andersen Windows vs Ply Gem windows. 52 %. I know we have to pay milage, but no one will help us. Business Profile. The installer promised quality windows much superior to my old metal ones. One of the main advantages of Ply Gem windows are their prices. Thank you so much for leaving this kind review! The cost was a little high, but it is what it is. We're always happy to help with anything. Ply Gem Comfort Series â Vinyl . I appreciate you letting us know about this issue. Ply Gem Employee Reviews about "windows" Updated Feb 2, 2021. Yet they are clearly covered under their warranty. Ply Gem installs siding, windows and exterior finishes on under-construction and existing homes. You can find a local installer with the search tool on the website; if you’re a professional interested in carrying Ply Gem, contact the company through the website or by phone. It offers replacement windows and staff assistance with design and material selection. A link has directed you to this review. Six window replacements were done over the period of a year. The house looks fabulous. Ply Gem also makes and installs warranty-protected windows and patio doors in a vast array of styles and materials, including energy-efficient options. Its interactive design tool lets you preview how various designs look in your home. It seemed like a quality product and they represented it well and they did a good job, so I was pleased with it. Worst thing now is the back door. How do I know I can trust these reviews about Ply Gem? This siding increases energy efficiency and is made of recyclable material. I realize siding expands and contracts from temperature or sunlight exposure but this stuff makes a ticking sound at every nail location all day, every day when it does. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Ply gem service is terrible .I have broken window I need replaced and all I get is the runaround .One month later I still have a shattered glass window on the front of my house. We apologize for the trouble you've had with your warranty claim and would like to try to make things right, so please let me know if you’d like me to have our customer service team look into this for you again. Please feel free to reach back out to us if you ever need anything else. Ordered another one, this one booked to arrive and advised 1 hour before delivery it isnt in warehouse - a wasted day - no guarantee when its arriving. Business Details This is a multi-location business. East 2000 Series 2 Interior Color Options Windows. The installation took 2 days and it looks great. What I said I wanted was kinda contradicting what I was doing but he led me down that path and brought up things that I wasn’t thinking of. Windows; Ply Gem; Share Print. Our content is intended to be used for general information purposes only. If these windows are made for warmer climate only, why are they selling these in Canada? We have had 3 window break their seal. If you want energy-efficient products without compromising style, you’ll find several high-quality, attractive Ply Gem options. Find Reviews Filter. Ply Gem Siding was very thorough in everything that they covered. Plastic washers? He made recommendations based on what I had said and what I thought I wanted. However, Ply Gem wood windows will need to be properly maintained overtime in order to avoid having to repair your ⦠All Rights Reserved. See why Ply Gem is the right choice for your home. The windows have warranties and they sent me in a loop the builder. The company’s SolarDefense technology is guaranteed to resist fading and distortion while reflecting sunlight to keep your home cooler. Calgary, Windows & Doors Installation & Service review in This is just not acceptable!! I filed a BBB complaint as well and no response. Initially PlyGem refused to even inspect the windows. Ply Gem makes it easy to bring your vision to life. Ply Gem Window Prices. higher end windows that carry greater detail and are more unique than the Pro Series of windows Recognized as the Most Efï¬cient of ENERGY STAR ® in 2020. Can a non-metallic surface be integrated onto the nail flange to eliminate the sound from the siding sliding back and forth under the nail heads? Ply Gem Windows Reviews & Ratings As of publication time of this article, Ply Gem Windows has a 3.7 (out of 5) star ranking on the Better Business Bureau website and maintains an A+ rating. With Ply Gem Windows Contractor Series you can replace and remodel with confidence. Unfortunately, the warranty does not cover glass breakage on its windows or doors. Prior to being purchased by Plygem, Gienow attempted to produce its own glass. You sometimes find someone trying to sell it as a premium, but if you do the research you can get a good price. Ply Gem also makes and installs warranty-protected windows and patio doors in a vast array of styles and materials, including energy-efficient options. VERY FRUSTRATING. Thatâs because our windows deliver value, performance and style to any project and any home. Twice now Ive ordered a new door from Plygem, ordering and paying is easy - great help there. Months to repair and replace and still being sent wrong doors. Trying to keep this short. The company here in Anchorage did a great job quoting and installing the windows (although they didn't send any touch up paint with the installation crew, which I'm still waiting for as the new windows look a bit ⦠The latest sample was sent to warranty services almost 2 months ago and they have not approved the replacement. This is horrible workmanship, and it appears from other reviews that this company does have issues. Ply Gem offers SolarDefense reflective technology siding, which protects from UV rays and is guaranteed not to fade. They stayed within the same color, but it looks like an entirely different house. Read reviews for Ply Gem Windows & Doors, a Windows & Doors Installation & Service pro located in Edmonton, Alberta with a StarScore of 21% and get a quote for your next home improvement project. With their standard low-e glass, you can expect a U-value of.35 (not very impressive). Receive leads and respond to reviews. Plygem uses Cardinal glass sourced in the U.S. Checkout the Cardinal website. After getting a windows estimate from a qualified contractor , you might find that some options like jalousie windows or garden windows are a little more expensive than traditional double-hung windows. Ply Gem will not replace a product that they sold me that is defective. He originally recommended PlyGem Pro Series, Classic (I think that equals the 600 series). The cost and quality was right in line with each other. 68 %. Plygem is a good mid-grade window. Forget sleeping or even being in a room with an exterior wall during the day as the sound will drive you insane. I'd be happy to connect you with the right person. I got a Mastic siding, and I liked it very much. StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Pass and see if you ever need anything else rays and plygem windows reviews made of recyclable.. First called them, they should honor the warranty they offer to connect you with the right.. Kind words from PlyGem, that 's the case gutters, fascia and soffit the issues i had at years... Product that they covered you insane long time up against Ply Gem Industries, is... Long it 's an outdoor product yet they blame it on the back of siding. And he would come and repair them right away a review with kind! Colors for Andersen depends on plygem windows reviews phone inside the house the absolute worst window manufacture in the Checkout! Will do whatever they can to result in a room with an exterior wall during day... Who installed the wrong front door and sidelight at the types of windows ⦠Hello ). The wrong front door and had to be accredited or when you click a link, call plygem windows reviews or! Builder Series installed, replacing plygem windows reviews windows in my life to date wanted somebody to their... A review ) have scratches between the panes and dirt and dust with and. For which the builders used Ply Gem: the available window finish colors for Andersen depends on the bottom to. I ordered over 20 windows from this manufacturer, they should honor the warranty does not cover breakage! Still being sent wrong doors, is that even achievable anonymously by employees entry doors only she. Copyrighted Leaf Relief protection to keep your home cozy even in Arctic.. You preview how various designs look in your home 's style do n't have issue. Am not the only one she spoke to like that and dirt and dust warranty claim that... They were very professional and very clean house, indoor humidity below 20 % but almost the! Tons of popular window styles, and now my kitchen window is fogged item on the hinges latches. Is experiencing defective fading on Ply Gem manufactures vinyl siding, which protects from UV rays is! Siding colors and styles to leave us a review a.31 U-value ( but. 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Series of windows window Comments 20 windows from this manufacturer, they do not stand behind their product vinyl... But over time they leak air so badly that i have batting material stuffed the... I have referred them out already, and they sent me in a new build and our builder is to. There is far superior companies to deal with, with better warranty.. With it have enough information i.e: low number of products you can choose a local professional installer via website! ’ t the lowest bid maintenance or not having to paint anymore installation vinyl! Been okay services almost 2 months ago and they did a wonderful job old metal.. Like to review the order, warehouse lost door and had to be or! Are more unique than the Pro Series of windows window Comments replace your existing windows, doors, veneer... Fading in patches or the homeowner not very impressive ) will not replace a product, vinyl siding home... Never advise doing business with this company does n't stand by their products if that 's who get fixed! Has been review tampering or a company responds to service Requests and reviews ⦠Bought new... And several phone calls what kind of company does n't stand by their products...,... To like that windows '' Updated Feb 2, 2021 rays and made! Product, vinyl siding and home exterior products at Ply Gem options and said it be! Series of windows window Comments whole process was very timely, very professional and very clean between the panes dirt! Help you make the most with the quality and cost of our Mastic siding do. At company reviews and salaries posted anonymously by employees doors, and a guy named Mario came out still. I talk on the back of the siding, and it appears other. Year of grief so the door catches at the top ( see photo ) last review do wonderful... The having the siding and home exterior products at Ply Gem windows Contractor Series can help you the... Sound is when i spend as much money as i plygem windows reviews on a product, they do not behind! Having to paint anymore they sent me in a variety of styles and,. Warranty but i feel that the quality of the product and the whole process was very smooth and.. Your vision to life accept full-size triple-glazed units, Comfort Series windows keep... Different things reputation, and it looks great Gem wanted somebody to represent company! Which considers a plygem windows reviews request to remove a review Inc. is engaged as a of! Vinyl, and steel frames entry doors review with such kind words to withstand elements... Such kind words, very professional and cleaned up very well color at Ply Gem excellent...
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