riverside public utilities assistance program

*Federal Poverty Guidelines are subject to change. IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. 909-782-0330; 909-826-5485 for … Total Monthly Income: $747. does not guarantee service on delinquent or past due accounts. ATTENTION: ESAP Program is on hold until further notice. BEFORE THE UTILITY ACCOUNT IS ENROLLED IN THIS PROGRAM, ALL PAST DUE BILLS MUST BE PAID. Servicios PÃºblicos de Riverside (RPU) estableciÃ³ el programa de Compartiendo Hogares Ayuda la Energia de Riverside (SHARE) en 1989 para proveerles ayuda para sus biles de servicios pÃºblicos a los residentes de Riverside de bajos ingresos. El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por perÃodo de 12 meses. The level of incentive for electric payment assistance is $15 a month, not to exceed $180 per customer per 12-month period. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Charities, as well as the government in Riverside County, provide financial help to low income families. In order to receive rebates, all equipment efficiency standards must be met. • Weatherization Assistance Program: The Weatherization Assistance Program is a federally-funded low-income residential energy conservation program. LIHEAP is a federally-funded program that is implemented by the State. Customers must fulfill all participation requirements and general RPU program guidelines to be eligible for incentive. How can I qualify? *Las Pautas de Pobreza Federal estÃ¡n sujetas a cambios. The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. B-102 Riverside, CA 92507. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. the use of life support equipment are responsible for providing their own backup power system. Make direct payment to my Riverside Public Utilities bill. The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. California utilities suspend non-payment shutoffs due to coronavirus. El nivel de incentivo para la asistencia de electricidad de emergencia y pago del depÃ³sito es $150 por cliente, por perÃodo de 12 meses. Service at 951-782-0330. Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). Learn about our assistance programs, off-peak pricing, or energy and water upgrades. EnvÃe su solicitud SHARE, copia de su licencia de conducir / tarjeta de identificaciÃ³n, copia de su tarjeta de seguro social y comprobante de ingresos o programa de asistencia gubernamental del aÃ±o en curso a: RecibirÃ¡ una notificaciÃ³n del estado de la solicitud por telÃ©fono. EEAP payment assistance is available quarterly to those who participate in our REAP program, and customers may qualify for up to $75 on their electric bill during the 1st and 4th quarter, and up to $125 during the 2nd and 3rd quarter. Riverside Public Utilities is a consumer-owned water and electric utility that has been providing high-quality, reliable services throughout the City of Riverside since 1895. (Programa de Asistencia de Pagos SHARE de Servicios PÃºblico). Welcome to WebConnect! Proposals must meet all of the following criteria to be eligible for consideration: To apply online, visit https://www.caliheapapply.com/. Applications are subject to approval and periodic review by the City of Riverside Public Utilities … Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. Total Annual Income: $8,960 When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. RIVERSIDE COUNTY WORKFORCE DEVELOPMENT CENTER - Specializing in helping businesses fill their workforce need, or helping a job seeker find a job. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. Instructions: All forms must be printed and filled out in blue or black ink. The Energy Crisis Intervention Program (ECIP) financial assistance for weather-related or energy-related emergencies. View more regarding program guidelines at https://www.capriverside.org/program/utilityassistanceprogram. Contact Us By Phone SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. The program has effectively assisted over 95,000 low-income residential customers. Effective from March 1, 2020 - 3 Months after End of Local Emergency Declaration. Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. To apply, you’ll need a valid government issued I.D and ONE of the following listed documents: How long does it take to review and process applications? 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. Please don't drop your application off at our main office or a satellite office. Provide valid and recent documents supporting your claim; 2. La calificaciÃ³n de los ingresos se basa en 200% de las pautas de pobreza Federal y el nÃºmero de personas en el hogar. What are the Benefits?At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. 1.I hereby authorize the Community Action Partnership (CAP) to examine all employment, income, utility, and o ther records pertinent to my application for energy assistance. Non-profits offer money to help with paying rent or transportation/car expenses, free boxes of groceries, grants for utility bills, medical or dental care, and other aid. ERAP will assist active residential electric customers with a one-time $400 credit towards their utility bill. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. For any questions or inquires, please email RPUSHARE@riversideca.gov. lower your monthly bill, while making your home more energy efficient. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. For questions, contact a Community Action Partnership of Riverside County advisor at (951) 955-4900 or visit https://www.capriverside.org/ for additional County of Riverside resources. For questions regarding your RPU utility account contact RPU Customer Service at (951) 782-0330. EnvÃe su solicitud SHARE con copias de la documentaciÃ³n requerida a: RecibirÃ¡ una notificaciÃ³n del estado de la solicitud por correo para el programa SHARE. Para cualquier pregunta o consulta, envÃe un correo electrÃ³nico RPUSHARE@riversideca.gov. A new application may be required when there is an address change for the patient. En este momento no estamos aceptando solicitudes en persona. P.O. A typical inspection will include blower door testing for air leakage, combustion appliance testing for safety and efficiency, and a Health and Safety inspection. The RPU utility bill must be in the name of the applicant, Required to re-certify every 12 months from the date of application, Notify RPU if you no longer qualify (if receiving the monthly assistance), Valid government-issued I.D. 3.I certify that I … The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. In the event of a power outage, patients requiring Write in an amount for a one-time donation on your utility bill payment slip. (driver's license, identification card, REAL ID), Current past due notice and/or disconnection notice, Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay, SSI or SSA award letter (covering current year), Current bank statement showing direct deposit only for SSI, SSA, TANF or pension, Unemployment check stubs/ on-line print out showing direct deposit, Current TANF Notice of Action or Passport to Services printout (including current month), Proof of self-employment (current filed 1040 tax form and Schedule C), Job paid in cash (odd jobs -written statement declaring type of work, money earned for the last 4 weeks, signature and date), Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. 1. Riverside Public Utilities electric and water assistance programs. Box 5760 The program provides free home energy conservation services to low-income Riverside County homeowners and renters. Program and guidelines are effective until the COVID-19 emergency has ended or program funds have been exhausted, whichever comes first. If you have questions, please call Customer Add for each additional person: be completely filled out by the utility account holder and their physician, then mailed or dropped off at This list covers both Investor Owned Utilities (IOUs), which are regulated by the California Public Utilities Commission (CPUC), and Publicly Owned Utilities (POUs). Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. A trained inspector will assess eligible dwellings for measures needed. • CARE (California Alternative Rates for Energy): Customers can also apply for the CARE program. RPUâs authorized Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Who can apply to ERAP? Qualification is based on household income, priority points and energy burden. (Please note that SHARE eligibility is determined by different income guidelines than LIHEAP, and should be submitted in person at the following office location: 2038 Iowa Ave., Suite B-102, Riverside, CA 92507) more >>> Frequently asked questions ... You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. Applicants must complete an application, provide supporting documentation and submit to Riverside Public Utilities. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. Please don't fax in your application. Payments are made directly to the utility … Total Annual Income: $8,960 The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. Government Issued Identification (State Driver's License, State ID, Passport, Military ID), Income documentation for each person in the household (last 4 weeks), Award letter from: CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Riverside Public Utilities (RPU) offers no-cost energy-saving home Applicants must complete an application at Community Action Partnership of Riverside County, 2038 Iowa Ave., Ste. • Energy Education: CAP Riverside requires all utility payment assistance/weatherization customers to receive energy conservation education. CAP Riverside has over $3 million available to assist residents living in the cities and unincorporated communities of Riverside County with utility assistance for gas, electric, water, sewer, trash, telephone and Internet service. En un esfuerzo de mejorarar el programa de SHARE, la ciudad de Riverside entro en un acuerdo con el Condado de Riverside del Departamento de AcciÃ³n Comunitaria (CAP) el 1 de Julio, 1999 para administrar el programa. There are 3 ways to donate to the SHARE program fund: 1. SHARE or LIHEAP: Which is for you? For more information on closures, please visit COVID-19 information page. Para mÃ¡s informaciÃ³n, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. Cualquier cambio de domicilio mientras que se estÃ¡ recibiendo el crÃ©dito de SHARE del cobro mensual transferido al nuevo domicilio por los meses restantes en el perÃodo de 12 meses. It takes up to two weeks to receive, review and process the application. COVID-19 Emergency Recovery Assistance Program approved by City Council May 5 RIVERSIDE, Calif. – Residential electrical customers of Riverside Public Utilities (RPU) who meet specific criteria are eligible for a one-time bill credit of $250 after the City Council approved a new $5 million program on May 5. Our payment section provides opportunities to pay your bill, make a one-time payment, or see a utility bill breakdown. Mail the applications and copies of your supporting documents to: Community Action Partnership of Riverside County What are the most common reasons an application would be denied? Make a One Time Payment Click here. This block grant is funded by the Federal Department of Health and Human Services (DHHS) and provides utility payment assistance and weatherization services to eligible low-income customers in Riverside County, including the City of Riverside. The quarterly periods are as There are two types of air conditioners – split systems and packaged units. Please call (951) 782-0330 to have Customer Service activate this option. physicianâs certification of medical condition are required. paycheck stubs, personal letter, SSI/SDI), EDD Claim effective date is not on or after March 1, 2020, RPU utility account/bill must be active and in the name of the applicant, ALL household income must be stated on application, Valid government-issued I.D. Please write legibally as unreadable applications may cause delays in the processing of these items. SHARE is funded by the City of Riverside and is specifically for Riverside Public Utilities customers. P.O. This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. Be sure to review program guidelines and complete your application with the required documents. It is an option for low income families that are struggling and are facing some type of hardship. by clicking on the âDownload Applicationâ button on the upper right side of this page. Utility Assistance. Riverside, CA 92517-5760. These figured are updated each January. improvements to income-qualified renters and homeowners. Los clientes deben satisfacer todas las pautas especÃficas y generales del programa de RPU para ser elegibles para incentivos. Utility assistance Riverside County, California Riverside Public Utilities offers incentives for residential customers to upgrade the efficiency of a variety of equipment within eligible homes. If I qualify, how soon will I receive the credit? Our rebate programs help you save money by conserving water and energy. A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. uninterrupted service, continuous service cannot be guaranteed. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Any residential water customer that has been identified and verified as low-income (200% below the Federal Poverty Level Guidelines) a 60-day waiting period during delinquency before receiving a 48-hour disconnections notice, qualifies them for an amortized payment plan and reduced same day reconnection fee of $50. Funding for the program is provided by the federal LIHEAP (Low-Income Home Energy Assistance Program) and the City of Riverside SHARE (Sharing Households Assist Riverside’s Energy). A separate program application and The Section 8 rental voucher program provides rental assistance to help very low income families afford decent, safe, and sanitary rental housing. During Christmas, agency provides food baskets and toys to the needy. These services reduce energy use and lower utility bills, creating safer and more self-sufficient households. Riverside City Public Utilities Information provided by: Riverside County Office on Aging. No utility shut-offs will be undertaken through the duration of the emergency. 2. Required forms should The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. The Low Income Home Energy Assistance Program (LIHEAP) is an additional utility assistance program administered by the Community Action Partnership of Riverside County. Riverside Public Utilities - WebConnect. A separate program application and physician's certification of medical condition are required. For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. Call (951) 955 - 0493 to contact our Riverside office. 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