viking river cruises cancelled 2022megan stewart and amy harmon missing
Look at the Mekong you dont cruise in May, June, July and August because its too hot. After 5 Viking My travel agent has since tried to sort this with Viking but they are refusing to help. She really needs this positive experience to look forward to. We have taken note of your feedback. By Alyssa Lukpat and Ceylan Yeginsu. This review was chosen algorithmically as the most valued customer feedback. They refuse. Part refund, at least 25%. We booked a river cruise from Istanbul to Venice. What? The departure flight from ******* was delayed due to the storm. Passengers from across the country say they've. It, along with the Viking Sky, is classified as a small ship, with 465 staterooms, capable of carrying 930 guests. This site does not include all credit card companies or all available credit card offers. We are older and don't want to keep rescheduling this with the hopes of one day being permitted to board their ship. My bag didn't make it. I was never informed that the vaccine would be required to sail and that our money would not be eligible for a refund. ***. She is scheduled to start ************ this week. Terms apply to the offers listed on this page. airfare $2198 Why? It's also a classic cruise itinerary. In 2021, the cruise line plans to launch their seventh ocean ship, Viking Venus. Viking Cruises is a cruise line providing river and ocean cruises, with operations based in Basel, Switzerland. I won't be booking any future cruise with them. Airfares vary on other gateways & departures. , I am out the $3500 no matter what) and a friend who will take my place must pay her full share of the room as well! Looks like our September cruise to the Fjords is in the process of being cancelled! "But this is not a problem at all" - he said, because all we need is to make a booking for any date, just as a placeholder. Pharaohs & Pyramids. Also lost out on the cruise vouchers. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. For information about your specific voyage, please log onto MyVikingJourney.com. The whole experience was a disaster. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. We paid for the trip and had trip insurance. On 9/12/21 we realized the 2022 sailing impractical and cancelled for cruise credits (#s XXXXXXXX, XXXXXXXX, XXXXXXXX and XXXXXXXX) Booking number: *******. 12 reviews. Compare the cost in points or miles to cash, and see which option is best. Karin Price Mueller | NJ Advance Media for NJ.com. It will take a lot for us to travel with you again. Vikings inability to resolve an issue with their on line booking. Not for the voucher amount. Vikings' policy allows no refund under the circumstances (i.e. My husband surprised me with the explorer suite,the room was beautiful,the balcony was amazing. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Because we were given a voucher, we can not get out money back. Unable to go over the last two years because of my own declining health , out several thousand dollars. Thank you. Cailey Rizzo. We paid for Travel Protection "The safety and security of our guests and crew is always our top priority," a Viking representative told Travel Market Report. We then Our Viking cruise embarkation was delayed by 2 days, shortening our trip from 12 to 10 days. Ocean cruise ships usually have at least 25 feet or more or more of draft which would preclude them from river cruising. I could sail on another cruise line for a lot less money. Had a planned eastern European river cruise starting mid-October for over a year. Viking has cancelled all 2022 departures of its Russian river cruise itineraries and ceased all operations in the country for the remainder of the year. The problem with river cruises is that they are affected by both high and low water levels. Maximum capacities of 164 passengers and 47 crew. I took into account the following factors and then made an educated guess: Taking all of these factors into account, we booked for mid-June. MVJ is locked for this specific cruise , and if you try to book the cruise (UK website) the first available Fjords cruise in now April 2022. Booking your first river cruise? Customer Reviews are not used in the calculation of BBB Rating, My husband and I took an Antarctica cruise with Viking Octantis Dec 25 to Jan 7' as an all inclusive trip, all airfares and transportations were included . . Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. 1. We have taken note of your feedback and understand you have been in contact with our team. Viking Cruises has cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary in response to Russia's invasion of Ukraine. A place on the excursion I tried to book. January 27, 2018. We have been waiting patiently for two years for a refund, relying on the We had planned a trip in 2021 and when Viking changed their requirements we chose to cancel our trip. I believe this policy and practice is clearly unfair and rather reckless. We have since then tried to book a trip two times, and the required medical of a vaccine status made us cancel again. Spoke to several people today, including a supervisor My husband and I were scheduled to leave for our Viking cruise around Spain on Jan. 11. Do not book with Viking Cruises ,they turned my cancelled trip into vouchers with expiration dates that I never knew about. I also called the insurance company and was told that to get a refund we had to notify them two weeks before the trip start date. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. The plane returned to the gate and he was transported to the local hospital. We accepted the vouchers in good faith. Thank you. They feature elegant Scandinavian design, spacious staterooms with large verandas, and both indoor and al . Desired outcome: On February 1, the shore excursion booking system opened up for the ocean segment of my trip. Companies can ask for reviews via automatic invitations. Think 3 times before booking with Viking!!! There are critical points, like the one on the Rhine River, right in the Rhine Gorge, Schreiner explained. Find out how we combat fake reviews. We were routed to resolution manager who was extremely obnoxious, rude, disrespectful, wasn't listening to the issue, saying 'yes, ok, sales rep make a mistake, mistakes do happen. We have had to cancel our river cruise because of their ludicrous covid policy. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. They refuse to let us rebook with the voucher and actually suggested if we want to rebook we would have to pay them all over again. "Given recent developments and the developing conflict in Ukraine,. Viking, please give an explanation. If you book a river cruise, you acknowledge that you might not get the exact itinerary you signed up for. In November ******************************************* She had major surgery December 12th. The good news is that there are not the mass cancellations we saw in 2020. Viking is probably the most unsympathetic/unprofessional company I have ever experienced. On the next British Airways flight from London to Philadelphia, The When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Just as with ocean sailings, theres always a risk that weather and river/sea conditions can impact that itinerary, and cruisers must accept that itineraries cannot be set in stone. Ships might be able to pass through a tricky spot, like Kaub, today but not tomorrow, or cant this week but can next week. NEW! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Schreiners advice is simple: Just go. We would appreciate any help you can provide in helping us to get the rest of our money back. London was on an older plane with 3 seats on the left and right. Call a Viking Expert at 0800 319 66 60 or see your Travel Advisor. All I got was 'you must pay in full for your trip before booking extras'. We would much rather be able to post how considerate Viking has been (as well as how much we enjoyed the cruise!) On 12/20/20 Viking cancelled this cruise. Want all money refunded. If you have a question or would like to make a press inquiry, please contact: Scott Mackenzie My experience with Viking River Cruises is that if they cancel, they will either refund your money or . This complaint was posted by a verified customer. I purchased a cruise for my wife and myself then Covid hit. That's our policy. . American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Booked a trip just before covid hit which had to be canceled for obvious reasons. All Mekong River cruises through Vietnam and Cambodia have been suspended until November 30. . But all was not lost. We are not asking for a refund for the vouchers but to simply have them reissued to be used toward another cruise. Claim your profile to access Trustpilots free business tools and connect with customers. Published on May 21, 2021. We were running between the airlines at ***** to find out what was going on, very frustrating. This meant I was unable to book any excursions or drinks package, despite trying as soon as they were released. Jim. He will call us immediately - he said. This may involve the cruise line putting you up in one or more hotels and paying for restaurant meals. Only in very rare circumstances are the sailings canceled outright. That's exactly the case with the Amex Platinum card. Holland America Cruise Line | Travel Requirements & Safety Protocols. . What does Viking do Nothing. Here's our experience with the Viking cancellation policy. Because there was no time for a further delay, we paid the tickets to the airline. When I called to cancel they said we did not purchase the insurance. Really, what is a big deal here? The booking # is *******. Our points-obsessed staff uses a plethora of credit cards on a daily basis. NEVER BUY A VIKING CRUISE VOUCHERWe will be sailing with a different cruise line and will not be back to Viking.