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INSTRUCTIONS . 1319), both of which have fixed end-dates and neither of which are known to be included in future federal budgets. Case ID for Neighborly portal. The city of Aurora uses Neighborly Software foradministrative efficiency and regulatory compliance of housing, economic and community development programs with the goal of maximizing community investment dollars. We also use third-party cookies that help us analyze and understand how you use this website. Assistance will cover eligible arrears not covered in a loss mitigation offer from the lender, current month payment, plus up to 2 future months payments. For inquiries regarding rental assistance cases connect with a representative by calling or texting 720-356-0174 or 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. The cookie is used to store the user consent for the cookies in the category "Other. Neighborly Software is not able to provide any further information on your application Forgot / Reset Password. To appeal, email dola_haf_client_suppport@state.co.us and include the following: But opting out of some of these cookies may affect your browsing experience. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. WebNeighborly is a family of home service brands that share a commitment to providing you with an outstanding level of service. Cities or counties within Colorado who are considered larger jurisdictions (have a population of 200,000 or more) did receive their own emergency rental assistance allocations from the US Treasury. To locate an approved U.S. Department of Housing and Urban Development (HUD) counselors in your area review the HUD website or call HUDs interactive voice system (800) 569-4287 . Neighborly Software currently has 81 Neighbors (clients) utilizing our software for the first round of ERA funding, including the two largest State programs. Benevate, Inc may collect non-personal identification information about Users whenever they interact with our Services. WebContact - Neighborly Software Home Solutions Products Client Experience Company News & Insights CONTACT US 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com This Website Uses Cookies We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. 375+ organizations rely on Neighborly Software to deliver results for their communities. These cookies will be stored in your browser only with your consent. We may share generic aggregated demographic information or other de-identified forms in connection with our business. WebAccess to your data on our Services is password-protected, and data is protected by SSL encryption when it is exchanged between your web browser and our Services. Minimize Administrative Burden. If it is listed as a closed jurisdiction, there are no additional funds available for your area. The funds are not to cover damages or move out fees. Terms, conditions, and exclusions apply. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. To locate an approved U.S. Department of Housing and Urban Development (HUD) counselors in your area review the HUD website or call HUDs interactive voice system (800) 569-4287 . When using our Services, for which you registered and chose a password, we recommend that you do not divulge your password to anyone. They define our company culture and guide us to achieve our mission of Helping Communities Help People. The Emergency Mortgage Assistance Program is designed to help eligible Colorado homeowners keep their homes by assisting with: Applications are reviewed for eligibility and compliance; applicants may be asked to provide additional documentation. For assistance with rent visit the Emergency Rental Assistance Program or email, dola_eraquestions@state.co.us. The companies on the 2022 Inc. 5000 have not only been successful, but have also demonstrated resilience amid supply chain woes, labor shortages, and the ongoing impact of Covid-19. Maximize Community Investment. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The above telephone number will be the quickest method to get questions answered about your application. Diagnostic Fee - Our in-home service professionals will look at your appliance, diagnose the problem, and give you an exact quote. Necessary cookies are absolutely essential for the website to function properly. This cookie is set by GDPR Cookie Consent plugin. This cookie is set by GDPR Cookie Consent plugin. We know that fostering an open, diverse, and collaborative team leads to smarter decisions, increased innovation, stronger performance, and a culture where everyone can be themselves. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Sign In. Employee experience is both a reflection of our company and a metric of its success and we work hard to nurture it. If you choose not to have the repair done, you pay only the $ diagnostic fee. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The Emergency Mortgage Assistance program encourages all homeowners to reach out to their mortgage lender to determine what loss mitigation options may be available. Additional documentation may be requested in order to verify your eligibility. It does not store any personal data. The cookie is used to store the user consent for the cookies in the category "Other. WebEmail. But opting out of some of these cookies may affect your browsing experience. depository institution (or bank) statements demonstrating regular income; Mortgage Documents such as your most recent mortgage statement, loss mitigation paperwork from your mortgage lender, foreclosure notices, etc. https://portal.neighborlysoftware.com/AuroraCo/participant, Participant User Guide:Getting started with Neighborly. Currently, application reviews are taking longer than expected due to the volume of EMAP applications received. Households where one or more household members were unemployed for at least 90 days prior to the date of application and adequate documentation has been provided. Neighborly Software is SOC 2 Type 2 Certified. Password. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Our awards are a testament to the commitment and support we offer our Neighbors, Vendors, Partners, and Communities. This website uses cookies to improve your experience while you navigate through the website. This cookie is set by GDPR Cookie Consent plugin. Personal information may include: Benevate, Inc processes End User Data on behalf of our Client, which is the controller or owner of such data under applicable data protection laws. Lorem ipsum lelelit dolor sit amet consectetuer diam nonumy sed lelelit orem ipsum. The cookie is used to store the user consent for the cookies in the category "Analytics". Are owner-occupants of a single-family home or condominium, or a 2- 3- or 4-family home located in Colorado. Necessary cookies are absolutely essential for the website to function properly. **Invalid** For enhanced security, Neighborly Software requires each computer to be registered to your account. Terms, conditions, and exclusions apply. Neighborly Softwares platform helps communities make a real difference in the lives of low-income families and vulnerable populations. When it comes to emergency assistance, timing is everything. At this time, Congress has not approved any additional rounds of emergency rental assistance funding. So we set out to build it. Analytical cookies are used to understand how visitors interact with the website. WebContact - Neighborly Software Home Solutions Products Client Experience Company News & Insights CONTACT US 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com This Website Uses Cookies We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. You also have the option to opt-out of these cookies. 2023 Neighborly Software. Neighborly Software 3423 Piedmont Rd Suite 420 Atlanta, GA 30305 www.neighborlysoftware.com. In March of 2020, as part of the American Rescue Plan, Congress allocated an additional $21.6 Billion to ERA funds and created the Homeowner Assistance Fund (HAF). 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com. Helping Communities Help People is at the heart of all we do. 2023 Neighborly Software. State, provincial, and local laws may impact the To locate an approved U.S. Department of Housing and Urban Development (HUD) counselor in your area, review the HUD website or call HUDs interactive voice system(800) 569-4287. Please continue to check our website for the most up-to-date information. The allocation of our Neighbors represents 21% of total Treasury ERA funding. No, payments are to be applied only to the tenant residing in the unit. But opting out of some of these cookies may affect your browsing experience. Mortgage assistance (not required to be delinquent), Homeowners utilities (including electric, gas, internet service, home energy and water), Payment assistance for delinquent property taxes, Summary of the situation and reasons provided by the reviewer for the rejection, Appeal statement detailing why the decision is not appropriate, Supporting documentation that can be used to demonstrate why the appeal is valid. This cookie is set by GDPR Cookie Consent plugin. Webhttps://portal.neighborlysoftware.com/AuroraCo/participant Participant User Guide: Getting started with Neighborly Please contact the Aurora Housing and Community Services Department with questions on projects listed in Neighborly at 303.739.7900 or email comdev@auroragov.org. The Emergency Mortgage Assistance program is designed for short-term, one-time assistance; therefore homeowners cannot re-apply for assistance. Since the announcement, Neighborly Software has yet again recalibrated its robust platform to encompass the unique requirements of the Emergency Rental Assistance 2 (ERA2) and HAF programs. **Invalid** Contacting the Emergency Rental Assistance Program For inquiries regarding rental assistance cases connect with a representative by calling or texting 720-356-0174 or 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Services. Loss mitigation documentation may be uploaded with your Emergency Mortgage Assistance Program application. To submit your request faster, sign in to your account. Neighborly is a family of home service brands that share a commitment to providing you with an outstanding level of service. For the past 20 months, the State of Colorado through the Emergency Rental Assistance Program has provided assistance to more than 36,000 households. Sign In. WebNeighborly Software - One Platform, Three Easy-To-Use Solutions News & Insights Purpose-Built. or choose from the popular services for change: For EMERGENCY scheduling please call (888) 861-4344 otherwise choose from our scheduling options below. In addition to the State of Colorado, certain Entitlement Jurisdictions also received Emergency Rental Assistance Funding. **Invalid** Each location is independently owned and operated. When using our Services, for which you registered and chose a password, we recommend that you do not divulge your password to anyone. In March 2021, the United States Treasurys Homeowners Assistance Fund was established under Section 3206 of the American Rescue Plan Act to help mitigate financial hardships associated with the coronavirus pandemic by providing funds to eligible entities. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". A Physical Address needs to be listed on the W-9 form. Manage the enrollment, administration and reporting of Emergency Rental Assistance & Home Owner Assistance Fund programs. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. I also acknowledge [Neighborly]s Privacy Statement. WebNeighborly Software. **Invalid** The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Currently the only prioritization is for borrowers facing a pending foreclosure sale (e.g., an auction date). All of our service pros operate on a simple but powerful principleif a jobs not done right, well make it right. Rebeca Velarde, Senior Director of Policy and Planning, New Mexico Mortgage Finance Authority. All rights reserved. In October 2021, the Colorado Department of Local Affairs, through its Division of Housing, established the Emergency Mortgage Assistance Program to disburse the State of Colorados allocation of federal funds. The cookie is used to store the user consent for the cookies in the category "Performance". WebTo proceed, please enter the word DELETE in all caps below. Further, the Neighborly Software staff is helpful, responsive and extremely knowledgeable on programmatic requirements and how these requirements translate into software solutions. Our experience and expertise equip our Neighbors with best practices that are proven to drive operational efficiencies, improve program compliance, and maximize community investment outcomes. But opting out of some of these cookies may affect your browsing experience. Landlords should reach out to Maria Stein for instructions for repayment. The allocation of our Neighbors represents 21% of total Treasury ERA funding. The cookies is used to store the user consent for the cookies in the category "Necessary". This cookie is set by GDPR Cookie Consent plugin. This cookie is set by GDPR Cookie Consent plugin. Serving 375+ clients (we call them Neighbors) nationwide, we deliver efficiency, compliance, and data-driven insights that help maximize community impact. As of November 15, 2022, at 11:59 p.m. the State stopped accepting all applications. We bring good humor to tough situations, emphasize diversity and inclusivity, and can't resist a (friendly) competition. WebYour application status can be found in the portal on your dashboard as noted in the image below. This website uses cookies to improve your experience while you navigate through the website. Please contact the franchise location for additional information. These cookies track visitors across websites and collect information to provide customized ads. WebEmail. WebNeighborly Software is used by over 120 counties, cities and states to administer Emergency Rental Assistance (ERA) and Homeowner Assistance (HAF) programs. or choose from the popular services for change: For EMERGENCY scheduling please call (888) 861-4344 otherwise choose from our scheduling options below. Example of what is Forcible Entry and Detainer. Reviewer Denied Case was denied based on eligibility; tenant and/or landlord may appeal the decision. State, provincial, and local laws may impact the Neighborly Software is not able to provide any further information on your application The city of Aurora uses Neighborly Software for administrative efficiency and regulatory compliance of housing, economic and community development programs with the goal of maximizing community investment dollars. Households which have received an eviction summons (Forcible Entry and Detainer) and these notices have been provided to the reviewer. Our cloud-based software provides a comprehensive solution for the enrollment, administration and reporting of housing, economic, and community development programs. However, we will not process your application until after your forbearance period ends and a decision has been made by your mortgage lender about your loss mitigation options. This website uses cookies to improve your experience while you navigate through the website. WebTo proceed, please enter the word DELETE in all caps below. Homeowners are eligible for a one time assistance, and maximum assistance is not guaranteed. This is a constantly fluctuating number as applications move through the processing timeline. Landlords who provide an SSN on their W-9 form will need to verify property ownership. The allocation of our Neighbors represents 21% of total Treasury ERA funding. WebNeighborly Software. Our independently owned franchise owners will perform services in a professional, workmanlike manner, consistent with industry standards. We are a motley crew with unique backgrounds and perspectives. This cookie is set by GDPR Cookie Consent plugin. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If you reside in one of the counties below, you are encouraged to contact the county directly to verify availability of funds. One-Time Clean: All pricing is based on a two-person, fully-insured cleaning team. Dust baseboards, light fixtures, furniture, sills, Vacuum/Mop all floors, carpets, and stairs, Vacuum/mop all floors, carpets, and stairs. Analytical cookies are used to understand how visitors interact with the website. All rights reserved. Skip Sidebar Navigation Program personnel will link all of the tenants to the one landlord application as long as payment should go to the EIN on the landlord application. Awaiting a reviewer to be assigned to the case. 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com. We take great pride in the work we do. google-site-verification: googlee16c7726ecc34510.html, Building Code, Contractor Appeals & Standards Board, Citizens Advisory Committee on Housing & Community Development, Ad Hoc Citizens Charter Review Task Force, Social Media Posting and Commenting Policy, Aurora History Museum and Historic Sites Community Grants, International & Immigrant Affairs Calendar, Aurora Water Design Standards, Specifications and Fees, Retail Marijuana Delivery and Social Equity, HOA/Metro District Stormwater Pond Resources, Aurora History Museum and Historic Sites Calendar, https://portal.neighborlysoftware.com/AuroraCo/participant, City of Aurora | All Rights Reserved | Powered by. The cookie is used to store the user consent for the cookies in the category "Analytics". This cookie is set by GDPR Cookie Consent plugin. These cookies ensure basic functionalities and security features of the website, anonymously. We may disclose your information as reasonably necessary to comply with a legal requirement or process, for example, civil and criminal subpoenas, court orders or other compulsory disclosures. Our independently owned franchise owners will perform services in a professional, workmanlike manner, consistent with industry standards. To proceed, please enter the word DELETE in all caps below. Application Submitted - Application has been completed and submitted to Neighborly. Analytical cookies are used to understand how visitors interact with the website. WebA new version of Neighbourly was detected, we need to refresh the page before you can continue. Our cloud-based software provides a turnkey solution. 2023 Neighborly Software. WebNeighborly is a registered trademark of Neighborly Assetco LLC. WebTo proceed, please enter the word DELETE in all caps below. Provide a branded portal, with a unique web address, for Emergency Assistance programs, Accept online applications in 60+ languages, Qualify household income based on the U.S. Treasury requirements, Prioritize applications for review based on legislative requirements and local preference criteria, Allow applicants to submit Additional Funding Requests, Assign applications to reviewers individually or in bulk, Generate approval, denial and incomplete application emails via standard templates, Assign Tasks to participants and administrators, Create, distribute and process Common Data Files (HAF), Understand program results with a program dashboard and compliant treasury report, Create and save ad-hoc reports via our native Report Builder module, Identify potential fraud via a dashboard that alerts to duplicate applications and multiple submissions from the same IP address, Extract your data via a direct connection to Snowflake data warehouse, Allocate and track multiple funding sources by payee, payment type and disbursement date, Disburse funds directly from the system via ACH or check, Generate custom payment files (Excel/CSV) that can be directly uploaded into your payment system of record, Track all approvals and draw disbursements via an audit log. Neighborly is a family of home service brands that share a commitment to providing you with an outstanding level of service. All policies and timelines are dependent on funding availability. At Neighborly: We take the stress out of home maintenance. On average, payment takes ten (10) days from approval to receive payment. This one-time short-term temporary program kept people housed and allowed landlords to catch up on their mortgages. We strive to be proactive and progressive as individuals, a team, a company, and a community partner. See Us in Action More Than Great Software From implementation through support, our client success team partners with you every step of the way. Many local and state agencies use Neighborly Software to help process grant applications. See Us in Action More Than Great Software From implementation through support, our client success team partners with you every step of the way. Help your community recover from natural disasters by administering CDBG-DR and CDBG-MIT activities in one comprehensive software solution. WebNeighborly is a registered trademark of Neighborly Assetco LLC. Necessary cookies are absolutely essential for the website to function properly. Skip Sidebar Navigation It does not store any personal data. Since 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. We act with respect and integrity in everything we do. Neighborly consectetuer diam nonumy. Let your lender know that you have applied for this program and continue to work with them regarding forbearance and loss mitigation options. Login. For the second year in a row, Neighborly Software has been named on the exclusive Pacesetter Awards list by the Atlanta Business Chronicle! 2023 Neighborly Company and its affiliates. Guidelines regarding tenant eviction after payment distributed by the Emergency Rental Assistance Program have been received. See Us in Action More Than Great Software From implementation through support, our client success team partners with you every step of the way. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. To access this screen, simply log into your account. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Please complete this form if in the previous three (3) months you All rights reserved. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. For rental properties you can explore rental assistance programs. We have high expectations for ourselves and each other to show up, motivate, and elevate. Application in Progress - Applicant has started an application, but has not submitted it for review. Neighborly Softwares brand promise is Helping Communities, Help People. It embodies who we are, what we believe, and what we stand for.. Please click the Refresh button. You'll never see us shrug if something isn't working, you'll see us tackle challenges head on, embrace change, and build a better way. This cookie is set by GDPR Cookie Consent plugin. All rights reserved. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Note: Recurring cleans are a lower flat rate fee. Applications approved by the State for emergency rental assistance will be paid using a third-party payment processing company. 375+ organizations rely on Neighborly Software to deliver results for their communities. Learn aboutProposition 123: Local Government Eligibility and Commitment. Have experienced a COVID-related impact to their finances on or after January 21, 2020. As funding for this federal program is phasing out nationwide, DOLA will continue with eviction diversion efforts, including prioritizing imminent eviction cases and connecting tenants to legal services. However, no jurisdiction, nor the State of Colorado, has access to the unprecedented levels of funding that have seen with the federal Emergency Rental Assistance Program. Neighborly Software has been named on Inc. 5000's List of Fastest Growing Private Companies in America! To proceed, please enter the word DELETE in all caps below. WebSince 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. This cookie is set by GDPR Cookie Consent plugin. Frequently Asked Questions from Applicants If you have questions about your application please check here for some information. Serving 375+ clients (we call them Neighbors) nationwide, we deliver efficiency, compliance, and data-driven insights that help maximize community impact. Neighborly Software currently has 81 Neighbors (clients) utilizing our software for the first round of ERA funding, including the two largest State programs. The cookie is used to store the user consent for the cookies in the category "Performance". For the Neighborly portal, reset your password, or for technical assistance email, support@neighborlysoftware.com. Because the Department of Local Affairs Emergency Rental Assistance Program is covering the majority of the balance of the state residents, Colorados funds were spent more quickly than individual jurisdictions. Currently, applications are taking on average 6-8 weeks to approve and issue payment, depending on the completeness of the applications and how often our reviewers need to follow-up for additional information. Each jurisdiction has administered and expended their funds at various rates. The cookies is used to store the user consent for the cookies in the category "Necessary". We also use third-party cookies that help us analyze and understand how you use this website. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Applicants are notified via email of approval or denial. Password Assistance This section is created to assist with password issues. WebNeighborly Software is used by over 120 counties, cities and states to administer Emergency Rental Assistance (ERA) and Homeowner Assistance (HAF) programs. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This can include but is not limited to job loss, reduction in work hours, an increase in costs due to childcare, illness, or the need to care for a family member since January 21, 2020. Follow up-to-date instructions from specific county websites regarding local and state allocation availability. Households whose income is at or below 50% Area Median Income (AMI).
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