tradesy return policy for sellers

I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. We want to do anything we can to make each experience worthy of your best possible rating! Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. If I were you, I'd contact Tradesy immediately. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. When I found it in a smaller more fitting size and black, I've kept my eye on it. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. It's all good!;-). i recently puchased a purse on Tradesy and the item on trdesy was not shipped to me Terry T shipped the same style but a replica a fake purse i regret buying anything on tradesy im very dissapointed ! For sales over $50, Tradesy deducts commission of 19.8%. If you have any other questions or concerns please dont hesitate to reach out. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. I highly recommend it. We enable millions of customers to sell what's in their closets and fund their next shopping spree. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. then saysit will take a while for the smell to go away I finally disputed it with the credit card company. Enables you to set prices for items based on your preference. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. The platform charges $7.50 for every sold item that is less than $50. See more here. That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Submit Your Return Request A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: The Nice BB is beautiful. Keep it up Sitejabber you are winning! So pleased. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. Moreover, you also are not permitted to create a single listing of multiple items. Has anyone sold or bought on tradesy? You can see more about making an offer and settings here, and how to handle a counter offer here. Fast shipping and excellent condition! There was no sign that the item was on final sale. I hope this is shipped asap as I have a wedding in two weeks. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. getting nervous about this. Thanks! Find an alternative. Sell the bag on our site! Bought a Chanel bag that doesn't look like anything they showed. anywho. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. I was anxiously hoping that I made the right decision to purchase this item. You'll find more information on how to return an item to a Professional Seller just here. Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Sellers can quickly re-list them on the platform and sell them to other buyers. Putting your item up for sale on Tradesy is quick and easy. The cost of your item will show no shipping charge, as Vestiaire does not add the cost of shipping to the price of the item until the buyer starts the checkout process, and then the cost of the label is separated in the order breakdown for the buyer. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Stumbled across Tradesy on Safari. Want to give someone something unique this holiday season? This usually takes 24-48 hours (but sometimes less). To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. Love the way this seller does business. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. I'm so pleased with it and it's exactly as described! I love the site!! Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). Unfortunately, a seller cannot choose their preferred carrier. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. I sold a $1500 Herve Leger dress which I had only worn once. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. Thanks so mucg Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). Its very frustrating to feel like youre not being understood or that youre not getting the help you need. tradesy return policy for sellers. And is clean and gently used. Although it is popular for selling luxury items, you can also sell secondhand clothes on Tradesy. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. I Love shopping on Tradesy. My 2nd purchase on Tradesy and just as good as the first. -Tradesy will return all items under $150 back to the seller if buyer requests return. OneShop is a financial technology company, not a bank. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating! Uncategorized ; June 21, 2022 tradesy return policy for sellers . In addition, the high costs and slow pay has made customers question Tradesys professionalism. Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. In addition, there are thousands of designers and brands available on Tradesy. Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. I don't want another piece of junk from them I just want a refund and never deal with this company again. We enable millions of customers to sell what's in their closets and fund their next shopping spree. According to Forbes, the resale is predicted to grow significantly. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Learned my lesson. New Arrivals See more, Since your historical data is being moved over time, you will not have a seller badge right away. I chose Tradesy today because it had what I was looking for and reasonably priced. Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. I have used you guys in the pass, Great Customer Service. It was delivered December 29th. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. Im very happy with my purchase. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. An easy-to-use and user-friendly mobile app and online platform. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! This buyer probably knows how to cheat the system because they have sold many items on Tradesy. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. It came beautifully packaged. I do not shop with tradesy any longer. You can make money teaching it online. I just had a worst experience with customer service also. Tradesy enables you to save. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. Here's what happens next, Welcome Tradesy Buyers! After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Of course I was a bit nervous while opening the box. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Worse selling app!!!!! In addition, this feature can help boost your sales as itll enable millions to see your items. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. Your account will also be restricted if you sell any items under Tradesy's list of prohibited items. Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. Were always here to help. Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused.

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