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The final amount billed may take up to 24-hours following disembarkation. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. The rate is $US16.00 per minute and billing begins at the time specified. Guests requiring continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. To set up EZPay, please contact your travel advisor or Holland America Line at. Reviewing Your Air Information . We took our first cruise vacation together 13 years ago and have been hooked ever since. Holland America Line provides guests with the following link toCIBTvisas as a service to assist with any visa requirements and/or the collection of necessary documents:https://cibtvisas.com/hollandamericaline. To learn more about weddings with Holland America Line click here. Transfers may be purchased between select major airports and your ship as well as from your ship to select major airports. To order Greenhouse Spa products online, visti. I DID buy it. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. 2 - is that good enough to upload one picture on a blog or another forum? Q How do I select only the pages I want to print in Internet Explorer? Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. Holland America Line reserves the right not to honor any published prices that it determines were erroneous due to printing, electronic or clerical error. Thanks so much! Fully Accessible River cruise lines typically offer free internet. All major cruise lines now offer internet packages, though the types of plans and connection speeds do vary. Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Guests are urged to complete the Online Check-in process before leaving home. Sematics yes. Item(s) to be returned at a designated location shore-side (whether this be inside the terminal, a tent or table on the quay ) against and after verification of Confiscated Items Receipt and Guests Signature confirming return.. Holland America Line is working closely with authorities and governments across the globe on health protocols. It is also available in the For Booked Guests section of the web site. Cruise contracts are nontransferable. Photo Credit: Solarisys / Shutterstock.com. Holland America Line will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. If you have booked your air travel through Holland America Line and experience delays on the day you are en route to your cruise due to an airline service disruption, such as a flight delay, cancellation, or re-route, that will cause you to miss your original port of embarkation, Holland America Line will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. (Surf your favorite sites including e-mail, news, sports and more. The bed can be converted upon request to 2 twins if full compliance is not needed. Noordam (Surf your favorite sites including e-mail, news, sports and more. Our kids menu includes favorites such as pizza, chicken strips and mac and cheese, as well as salads, soups and fresh fruit. Please note that U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Youll find a select number of free sites under Complimentary Browsing.. To board the ship, your service animal must have current vaccinations. Screen reader computer software in the Explorations Caf that allows guests to navigate the web by listening to the text. To clear your cache on a Mac, select Safari on the menu along the top of the screen and choose Preferences. Holland America WiFi Packages HAL offers satellite internet through the ship's Wi-Fi or at workstations in the Explorations Cafe. From what you and Bruce said, it appears the latter is the case. Has anyone used the premium package while in the Inside Passage to do a proctored self-COVID test? The Value plan starts at $54 for a three-night cruise, meaning you may surf all your favourite sites, including email, news, sports, weather, banking and finance, but it does not support Skype calling or music streaming (e.g. Only one device at a time can be used with these packages. Don't wait to have the time of your life in Alaska, Europe and beyond offer ends February 28! (Reconfirm international flights 72 hours prior to your departure from home.) A separate email is sent for each booked guest. Additionally, you can call the ship directly from the shore. The VOOM Surf Package is the cheaper of the plans and offers all the basics without steaming abilities. You can even make arrangements for family and friends to sail with you on your next cruise, even if they are not currently on board with you. Prescription medical marijuana is not allowed on board. Your travel advisor can provide you with additional information if you are interested in this option. The VOOM Surf + Stream Package allows for all your basic surfing, social media, and email needs in addition to streaming movies and music. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. Your updated Express Docs information will be available online. There are a few limited services that will still require vouchers. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Norwegian also has an option where you can purchase 250 minutes of internet for use any time during your cruise for the price of $105.00 if purchased in advance of your cruise. The beds can be converted upon request to a queen-size bed if full compliance is not needed. Additional information concerning Customs matters will be provided during your cruise. . Suites SA7085, B8101 and staterooms K11049, VB11038, VQ10033, VE8142, VD7049, K6185, VC6158, V5048, V5051, FB1172, E1175 are ambulatory accessible. If you receive an onboard credit, you can use it for almost everything onboard, including a pampering massage or other spa service, restaurant meals, shore excursions, coffee and alcoholic beverages, and boutique purchases, like clothing or jewelry. Preparing for your Holland America Line cruise is now easier, faster and more convenient. Jonathon is the tech guy behind CruiseportAdvisor.com. Click the Privacy tab. Schedule changes can occur at any time and may affect your flights. Free WiFi packages for balcony cabins and suites. In order to serve the spiritual needs of our guests, we provide the following services. Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning). ), Surf (most popular): $24.99. We are unable to allow guests using oxygen cylinders or undergoing hemo dialysis on sailings with enhanced protocols at this time. Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees. If you are using a PC, hold down the Ctrl+Shift+Delete keys. This plan does not include streaming of music and movies, though some newer ships are Netflix-app enabled. Guests sailing on voyages that begin in Australia will be able to sail with their service animal provided the voyage does not return to Australia after visiting a foreign port. Book the Stateroom or Suite You Want When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our most popular and unique itineraries. Ignore the prices, but the descriptors are current (AFAIK). This card serves as your identification for security procedures when embarking and disembarking the ship and for making purchases on board. At Holland America Line we do not discriminate against individuals on the basis of disability. Your email address will not be published. By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! If you have purchased a transfer through Holland America Line or have booked a Land+Sea Journey and require a lift vehicle, please have your traveladvisor communicate with our Access & Compliance Department at 800-547-8493, as soon as possible, so we can arrange a special transfer or lift equipped motorcoach for your Land+Sea Journey. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. That way, you can budget accordingly. There are three types of accessible staterooms on our vessels. A Express Docs are provided for all cruise products, including Land+Sea Journeys. Also bring a list of the names, strengths and dosages of all medications in case refills are required. MSC Cruises MSC Cruises offers a variety of internet packages. In addition to IMO requirements, every ship operates under the maritime laws of a specific country, referred to as the ships flag state. However, please note that requests are processed on a first-come, first-served basis. QUICK. Featured fares are per person based on double occupancy, cruise or Land+Sea Journeys only. We recommend seasonal influenza vaccinations for all guests. The iConcierge phone app allows ship-to-shore and shore-to-ship calling capabilities using VoIP (Voice over IP technology). The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airline's ticket and tariffs and all applicable governmental laws and regulations. Were you both logged in to the Navigator using credentials of the person whose name the booking was under? In these drills, our teams are trained to be assembled, suited up and in place to enter a fire area within minutes of an alarm being sounded. You will be able to leave a comment after signing in, By The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction,In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. This information is provided as general guidance. Roll-in Shower: Staterooms J1074, K1011 & K1012. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. This is included in Celebritys Always Included.. You are responsible for complying with the policies. Please check with the shore excursion staff on board for the most accurate and up-to-date information. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Free Cruise Planning. The Centers for Disease Control have put together two short videos to make your travel safe and more enjoyable. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. One of the most important set of rules that is established and enforced by the IMO is the International Convention for the Safety of Life at Sea, referred to as SOLAS. Express Docs are a part of our ongoing commitment to environmental stewardship and conservation. These packages work onboard the ship as well as on the private island of Perfect Day at CocoCay. Let us handle the details. In this video, health experts offer helpful information on getting the right immunizations for safe and healthy travel. She is always looking for the latest and greatest adventures onboard and ashore, enjoys researching top things to do in ports of call, and loves dressing up for formal nights. Air Rates/Taxes and Fees Air rates will be quoted at the time of booking. The above list is not exhaustive. Our senior management team operates under a trust but verify philosophy which means going on the ships and ensuring that our practices meet the requisite standards. CC Help Jenn Fully Accessible Surf and Stream also allows streaming of movies and music from Netflix or Spotify, and connection via video chat apps such as Skype for $17.99 per device per day. Roaming charges will apply. If tour details are not yet finalized, please check again closer to your departure date. If you're a fitness fan or just like to stroll around the decks be sure to pack your exercise clothes. All staterooms are equipped with standard U.S. 110 AC and European 220 AC outlets. For safety reasons hoverboards, drones, or similar devices/toysare not allowedon board our ship. Suites B7088, B7087, B6228, B6225 and stateroom EE3429 are fully accessible. Given that the resale of cancelled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. The Front Office on board may require the collection of passports for cruises that travel from country to country to prepare for immigration formalities. The Signature package has a daily limit of 15 alcoholic or non-alcoholic drinks with a menu price of $11 or less. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. Shop All of the extras included in the package for six- to nine-day cruises, PLUS an additional $100 shore excursion or tour credit ($200 per guest total). Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). Required fields are marked *. For $30/day, I connected a phone, two tablets, and a laptop. Click on the Printer Icon. Take a self-guided art tour, lounge by the pool, practice yoga or work out in the fitness center, or pamper yourself with a spa treatment and indulge in world-class luxury shopping. It must be noted that the device trying to connect to the internet can disconnect a device currently connected without asking permission of the currently connected device's user. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Refund issues must be dealt with solely between you and the service provider. Learn More About Holland America Line As the airfares we use are based on capacity controlled, promotional, and group fares, we may limit or close sales without prior notice at any time. Due to customer and security concerns, we have a "no visitor" policy on board our ships, and regret any inconvenience this may cause. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees: Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). Premium this has the highest amount of data which allows for everything including streaming and video calls. This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. As a courtesy, Holland America Line provides some information as to necessary travel documents and visas. A Go to https://www.hollandamerica.com/ and click the MY ACCOUNT LOGIN and follow the easy registration process. The best time to book your next cruise is while cruising with Holland America Line. All of this occurs under a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. Instructions: 1. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Royal Caribbean, however, is changing the at-sea connectivity game with a relatively affordable high-speed service that can support video and music streaming. The Travel Well program encompasses all onboard health and safety protocols, including COVID-19 Guest Protocols and the additional measures Holland America Line is taking to enhance public health. That being said, it is not the same on every ship, and the costs are specific to each cruise line, so dont make assumptions that just because you sail on one two years ago and want to pick a new line, the services may not be the same. Book online at www.luggageforward.com/hollandamerica or call Luggage Forward directly. There are further inspections conducted by many of the countries that our ships visit. Or are you describing the previous way? Depending on your cellphone carrier and plan, international coverage may be included or plans may be available for purchase to use when going ashore. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs. As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023. Guests on any excursion, who elect to leave the automobiles or motorcoaches in the shopping area, or elsewhere, must provide their own transportation, at their own expense, back to the port. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). The Unlimited internet package provides unlimited access to the web on one device for the duration of your cruise but can only be purchased onboard. For more information, click here. (To remove only certain cookies, click the Details button, select the cookies you want to remove and click the Remove button. It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original. Consider purchasing durable tags that can be used for your vacations for years to come! Internet and Wi-Fi: Although there are no onboard internet cafes, internet is available 24 hours on all Carnival ships. Your luggage will follow normal processing and loading on to the ship from this point. Plus, a lot of major cruise lines are beginning to offer tiered usage packages that are priced based on the types of sites and online services passengers use. Your Daily Program will list times and locations. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure to verify all flight numbers, departure and arrival times shown on your ticket and provide a telephone number contact. With Express Docs, international guests no longer run the risk of document delivery delays at the border. Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. If we do not have your information by this deadline, you will be unable to sail. This is especially important before and after meals, when participating in activities where you are in contact with surfaces that many others could have touched (i.e., railings, buttons, countertops, etc. One thing to consider is whether or not you really need the ship's internet. Fully Accessible The Express Docs notification arrives electronically approximately 45 days before departure (after your final payment has been made). In this video, health experts suggest that you take several key steps to be proactive, prepared, and protected against injury or illness while outside of the United States, especially in developing nations. Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. Refunds (except for amounts paid for CPP) will be made in accordance with the following Cancellation Policy for written cancellations received prior to the date on which you are to commence travel by air, rail, sea or otherwise. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Surf costs $24.99 per day and includes the Social Package plus generic browsing sites, email, news, finance, sports and more. without the from the ship to tender and/or from tender to shore. Click the Book Online Now button located below to view and purchase gift options. section of our FAQ. Place them in a carry-on bag or keep them with you so you can access them easily. Package), or $11 or less (Signature Beverage Package). You will receive a reduced deposit, Onboard Spending Credit up to $400 USD per person and the best available rates.
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