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Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. Her "closer" finally agreed to text me the details. They said it was tax deductible. May 22, 2010 @ 12:56 PM). Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. www.sunsetscam.com I said "I said mail, not phone, not fax, and not email". All they would say is "that is what your maintenance fee guarantees". They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Sunset Group, Sales Dept. Timeshare vendors often encourage people to go to a timeshare sales presentation by offering incredible prizes if they stay the entire presentation. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. I'll keep you posted on how it turns out for us, but so far it is not looking good! My wife and I had a bad experience with them also. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. I asked for the details of multiple travel destinations package. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. You can also try to sell your timeshare on your own. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. I was scammed in May 2018. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. The first thing you need to watch out for is the timeshare sales pitch. How To Cancel a Manhattan Club Timeshare? It has now been almost 5 months and I am losing faith they will ever pay me back. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! This category only includes cookies that ensures basic functionalities and security features of the website. In addition to these serious issues, other problems noted, included: $2, 000 down t he drain. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. I want to thank all of you for your posts. He said they will process my deposit refund. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. How to Get Rid of Garza Blanca Timeshare ? We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. We finally were contacted by a person named Rosalia Silva Campos. 1. Youre not the only one wanting to ditch their Sunset Group timeshare. Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. Hopefully one day their tactics will end, I meant they are professional scammers. I only get emails. this triggered my PTSD. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. That was enough though. This is another forum with more complaints about this company: Sunset Lagoon, Royal Sunset, Sunset Group Blvd. They promise you everything and deliver NOTHING! Our primary problems are: 3. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. We are in the same boat and now they are threating us to ruin our credit. Therefore, we used the five day right of rescission as stipulated in the contract. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. Walking Away From Timeshare Maintenance Fees This will Happen. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. i wonder is there is a law firm willing to undertake one? An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. We hope this article has been helpful. BEWARE this is a scam. She added that the package is a great value, that it is transferable, and has no expiration date. If there is a lawsuit, let me know guys, I was a victim too. Cancel RCI and Interval International Membership? Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. This person was useless and was very dishonest in her statements to us. It says right in the contract that you own nothing, it is a membership fee. Im Michelle. Kukulcan Km. There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. All information on this website should be used as educational material. www.sunsetscam.com They tell you lies to make you buy their packages. We had enjoyed going to the Sunset Royal in Cancun for many years. Then told her I know they are scammers and not to bother me anymore. 15 Steps on How to Cancel a Timeshare Contract? The presentation was very high-pressured and very distracting. Other than flying over and disrupting their sales with leaflets to potential suckers like us. Author of the review. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. PRIVACY POLICY If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Im praying one day there will be a law suit against them. If there is an Action Lawsuit going on some one please contact me thank you. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. After this they charged our credit card and cashed a "check" payment for the same month's payment. they will admit that trading your private residency with someone else costs $189 each time. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. However, it turned out to be more of a great rip off since everything they told us was a lie. As a result of this failure, we have not been able to exercise the membership privileges promised to us. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. I actually thought we had a decent price, and wanted the deal to work. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. How to Get Rid of Cancun Palace Resorts Timeshare? I refused to proceed and insisted travel package detail. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. the May 17 charge, in an email dated Sat. I have evidence showing the lies and how Sunset promotes its memberhsip. We only suggest companies with high ratings and verified customer reviews. We signed yesterday and they said we cant cancel it. I bought their package and regret it very much. We accepted the second option. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. Hi! After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. What a lead in! What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. I wanted to cancel but my wife wanted the SUV for the week. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? How to Get Rid of a Timeshare with a Mortgage Balance? I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Please be aware of these types of schemes. If they try to weasel their way out of using one, that should be an immediate cause for concern. Please read and let me know what you think. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. Ask to use the internet to download the real form from the IRS. Search. Update question - did they finally stop calling? we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. Kings Creek Plantation Timeshare Cancellation? We use cookies to give you the best experience possible. Another thing to keep in mind is that anything that sounds too good to be true probably is. sunsetgrouplies@hotmail.com. How To Cancel Royal Holiday Club Timeshare? These are more complaints about this resort: Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. We did continue our vacation and had a great time in Cancun. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website.

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