what is a junior ticket ticketek

Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. Ensure your contact and personal details are correct. They will be assigned the next two seats along (next to Invitee A). Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. How do I gain entry to the venue using Passbook? Can I buy tickets if I am based overseas? Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate; As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Where do I select Mobile Ticket delivery? Ticketek's Group Bookingscan help you plan your next excursion. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Going to an event with a social club, company, school, family or friends? If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. Will I see personalised content on the mobile site? When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. If you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. Tickets will be available to purchase, once onsale, through Ticketek. The Ticketek app was also reportedly glitching, stopping people from . You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. Select your desired area, then select the $0 member ticket. What are the terms of General Admission (GA)? Find out more about. You should receive it within 2-3 weeks, however, these timelines will be dictated by club processes. Ticketek Agencies) Collector Tickets will be posted no later than one (1) month prior to the event, depending on your date of purchase Collector Tickets will be dispatched via AusPost on behalf of Live Nation Australasia If you have not received your Collector Ticket, or lost your ticket once I would still like my tickets mailed to me at my overseas address, is this possible? The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. To do this, please check the 'keep me signed in' box when you log in. Am I able to 'top up' my Ticketek Voucher with more credit? If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. Some events may have a Family ticket which includes 1 Adult and 1 Junior. You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. If you have an issue with tickets purchased through an unofficial agency please return to the point . No, the credit card pre-fill feature simply gives you the option to save your card details. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. Once the purchase is complete, an SMS will be sent to your phone containing the event information and a hyperlink. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. Upload your ticket. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. Can I purchase tickets through the mobile site? General Admission (GA) is the term used to describe a venue where there is no reserved seating for patrons. chevron_left. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. <> Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. How do I find out the expiry date of my Ticketek Gift Voucher? My Ticketek Ticket Delivery. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. Yes - there should be no issue using a phone that has a clear screen protector. We sell tickets on a "next best available" seating system. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. An administration fee of $10 will be charged. Tickets can be purchased via our website here, or over the phone on 1300 722 515. What does Ticketek do to prevent scalping? My Ticketek; Gift Vouchers; Please keep an eye on your AFL Membership ticketing emails which will include your barcode. Guest passes can be purchased through Ticketek (MCG) and Ticketmaster (Marvel Stadium). Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Your barcode number can also be found via your online account here. Make sure the backlight on your phone is set nice and bright. Please ask your friend to check their junk mail. Please note there maybe no replacement for General Admission tickets. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. AFL Membership will provide match-specific information about the ticket redemption process prior to each game. The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. Where can I find my AFL Membership number? Log into your My Ticketek account and make sure all the details are correct. No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. The app is built for the iPhone, although it will run on an iPad at iPhone resolution. My address has changed. When you book online you cannot choose the location of your seat. 2023 Ticketek Pty Ltd (ABN 92 010 129 110). We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. Log in to your Ticketek account (Note: This will not be your Crows Membership Account details) 7. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event. It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. 3- 12 - Junior Ticket. Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. The obstruction varies in different venues. AFL Members have 2 options regarding entry to a game: General Admission or a Reserved Seat. I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. Your barcode to access tickets is generated upon your renewal. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. What can I redeem my Ticketek Gift Voucher for? Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. How do I add my mobile tickets to the Ticket Wallet? What happens if I lose/change my phone or accidentally delete my Mobile Ticket? When attending the event ensure you can present your card on request. You might find the following websites helpful if you want more information about ticket scalping: Note that Mobile Ticket delivery may not be available for every event. An Ed Sheeran fan shared a screenshot of their Ticketek message. Can I still access the full site on my phone if I need to? Guest passes are subject to availability, and information on guest pass availability can be found on our website here. Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. By clicking this link, a web page will be displayed containing your ticket. Can I use a device larger than a mobile phone (e.g. The email account that the message has been sent to is closed. Is there anything special I need to do when I get to the venue to scan my mobile? If you purchased online or through our call centre please contact Customer Service for further assistance. This allows the Friend Spotter feature to link your seat location with your Facebook friends. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Tickets purchased to General Admission events cannot be refunded should they be lost. In most cases, a GA ticket is a standing floor ticket. Will AFL Membership dining be available at the MCG and Marvel Stadium in 2023? https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. If you are linked to other members, you can find their barcodes by signing in, clicking on your name in the top right hand corner, and selecting "switch accounts". All members will have access to buy at the same time. This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. These tickets are released when not required by the promoter and generally given to us to sell to the public. Please comply with any stated ticket limit for this event. These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Invitee B purchases the two seats they were assigned at step (b). If you arrive late, you may not be admitted until a suitable break in the event. Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. Version 5.22 B82 R0 The only ticket gate open and working was the MCC stand, where swarms of people were forced to queue for paper tickets. No, you can continue to use your mobile ticket. How long are Ticketek Gift Vouchers valid for? The transaction limit is 10 at both Marvel Stadium and the MCG. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. To purchase more than one set of tickets to multiple events, click on the. Are there any events I can't use my Ticketek Gift Voucher for? If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. chevron_left. Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. No, Ticketek Gift Vouchers are not reloadable. Some pages may contain a virtual tour and a seating map for that venue. If you purchased Refundable tickets during your original event purchase, to apply for a refund please contact the refund team here. 3 0 obj You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. stream How will I know when my content is personalised? You can log in with your email address and password to access member only content. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. For all enquiries relating to ticketing, please visit Ticketek (MCG) or Ticketmaster (Marvel Stadium) locations. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. No, only Mobile Tickets can be added into your Passbook. Some events have more than one price type. Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. details of the event including: name, date, time and venue. I'm having trouble purchasing tickets from Ticketek/Ticketmaster - where can I find help? You can also opt for Mobile Ticket delivery when purchasing tickets via the Ticketek Call Centre or at any Agency or Box Office by informing the operator or agent. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Tap the trash can at the top right of the event pass to shred the event pass. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. Group discounts may be offered but do not apply to all events. Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price. You will need to provide some form of ID so that staff can access your Ticketek account details. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). We will be in contact with you within two business days of receipt of this information. <> Do I have to save my credit or debit card details? If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. Write a review Ask a question. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. Ticketek Online Terms of Use and Privacy Policy. In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am I am traveling the country and have a New Zealand address but my billing address is overseas. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Print this PDF as this will be your access to the event. I ordered a lanyard with my ticket purchase, when will this arrive? For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. Many businesses act as Ticketek Agencies throughout the country. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? You can view the value on your Ticketek Gift Voucher when you enter your Voucher ID on the payment page. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. Be sure to select the discounted 'member' ticket. I've sent an email invitation but some or all of my friends did not receive them. I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? You will then be able to add more tickets to your shopping basket and pay for all tickets at once. You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. In this case, you can use your barcode to access tickets and this barcode is provided in your renewal email. Ticketek will only mail tickets to the residential address of the credit/debit card holder. Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. What happens if my phone is out of battery or my network coverage is low when I get to the venue? Accept the Ts&Cs and "Submit" 9. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S>> Visit the Ticketek Groups page for more information. If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? Once your new card has been printed, your original membership card will be cancelled and a new barcode will be provided to you. Enter the required information in the fields provided. Gift Vouchers can be purchased for specific events when available. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. Wed 8 Jul 2023 RAC Arena, WA: Sat 15 Jul 2023 . Please note that the Payment Details page is not accessible from the mobile site or mobile apps. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. How long are my friends seats placed on hold? On arrival, simply present your mobile ticket for scanning to gain entry as usual. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). Why does Ticketek want to access my Facebook details? Can I forward my Mobile Ticket to a friend? No, for the first release, the app will only be an iPhone app. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. Due to extraordinary demand, three-time Grammy Award-winning singer, performer, and international pop icon P!NK has added 3 new stadium shows on her massive Australian tour in February 2024. {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} Ticketek Gift Vouchers are automatically activated 24 hours after purchase, so you need to wait 24 hours after purchase to redeem your Voucher. Will I be required to pay to reserve a seat? The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. How do I purchase a Ticketek Gift Voucher? The email may have been filtered by a spam filter. How do I update my credit or debit card details once they have been saved? On some occasions seats are released closer to the event. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. Check you can log in and have your passwords ready. Tap "Add to Passbook" at the bottom of your mobile ticket. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. This can be accessed using the 'Share and Save' button on the mobile ticket. The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. The AFL Reserve is within the Shane Warne Stand at the MCG, and on the wing towards the Harbour Esplanade at Marvel Stadium. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. Ticketek Terms and Conditions of Sale.

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