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January 24, 2023 Fevers and sniffles and coughs -- oh my! Tell us how we are doing. We apologize for any convenience to our patients. Call (210) 292-9995 or (800) 469-7170 Pharmacy Call-In Refill Instructions Select Location: Option 1: JBSA-Fort Sam Houston or Camp Bullis sites Option 2: JBSA-Lackland, JBSA-Randolph or North Central Federal Clinic sites JBSA-Fort Sam Houston Call-in Refill Pharmacy System Option 1: JBSA-Fort Sam Houston Community Pharmacy Download a PDF Readerorlearn more about PDFs. You can also becomea part of our Patient Focus Groups. Phone: (210) 292-5200 Wilford Hall Ambulatory Surgical Center Hours of Operation: Monday - Friday 8 a.m. to 3 p.m. ** Curb-side drop-off and pick-up only! Over time, however, providers and patients should expect to see increased efficiencies across all healthcare activities.. Location: Bldg. A PDF reader is required for viewing. Note: Randolph Clinic is closeduntilnoon the LAST Wednesday of every month for readiness training. Location:Wilford Hall, 2nd Floor, A-wing. Some documents are presented in Portable Document Format (PDF). Office of Research and Technology Applications, https://militaryrx.express-scripts.com/home-delivery, Transgender Health Medical Evaluation Unit, Hosted by Defense Media Activity - WEB.mil, Activate new prescription from Network provider by calling 210-292-8415, Active new prescription from clinic providers by calling 210-292-7970 or 210-292-5411. For hard copy/paper prescriptions, follow the below instructions for drop offs and pick ups. TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Updated bivalent vaccines are now recommended for anyone six months old and older. Co-pays for a 30-day supply at a Tricare network retail pharmacy: $14 for generics, $38 for brand name, and $68 for non-formulary medications. 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. When a surge of provider turnovers led to a shortage of appointments at the clinic, wing group practice managers took action. This focus on training may result in longer than routine wait times for primary and specialty care appointments and at services such as pharmacy, lab and radiology. ** The JBSA-Lackland Pharmacy has institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m. USA. Phone: (210) 652-6403Option 2. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Such hyperlinks are provided consistent with the stated purpose of this website. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) For faster refill prescription pickup services, the Pharmacy recommends patients use the ScriptCenter kiosk located inside the JBSA Exchange and the BAMC Medical Mall across from the pharmacy. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Schedule Online. Pharmacy hours and procedures for Gateway Bulverde and Randolph are as follows: IMMUNIZATIONS: The BAMC Department of Family and Community Medicine Clinics (Moreno Family Medicine Services, Schertz Medical Home, Taylor Burk Medical Home, and Westover Medical Home) have moved from walk-in appointments to pre-booked appointments for all immunizations. When fully deployed, MHS GENESIS will provide a single medical and dental record for service members, veterans and their families, said Army Lt. Col. Dorian Walton, BAMCs MHS GENESIS site lead. Find out more about how to obtain the necessary referral and authorization. No. Proceed back to the Randolph Clinic Pharmacy for pick up, Address: Very fast although there sometime is a huge line. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. For children, the vaccine can also curb community transmission and reduce disruptions to in-person learning activities. Randolph Clinic:(210) 652-2169 As of 8 a . Lackland Wednesday Training Hours delayed opening every Wed for training, all clinics/services open at 9:15 a.m. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) COVID update: Full Line Nail Spa has updated their hours and services. Option 2: Call CAMO (Consult and Appointment Management Office) at: Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. As the San Antonio Market transitions to MHS GENESIS, patients can expect to see an increase in wait times and a reduction in available appointments as healthcare teams adapt office and clinic practices to new, standardized workflows. Appointment Line: (210) 292-XRAY All rights reserved. Normal Operating Hours (except for Wednesday) 7:30 a.m. to 4:30 p.m., Monday, Tuesday, Thursday, Friday Find theright contact infofor the help you need. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. Phone: (210) 292-5200 Tell us how we are doing. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Appointments & Referrals To make an appointment, log in to the TOL Secure Web Portal. 2 reviews of American Bio-Clinical Labratories "First! Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B Note:Radiology is closed until noon the LAST Wednesday of every month for readiness training. Walk-ins: Monday through Friday, 8 to 11 a.m. and 1 to 3 p.m., for sore throat, staple and suture removal, weight checks, sexually transmitted infection, Depo-Provera injections, follow-up wart treatments. 51st Medical Group, 777 Songtan Boulevard, Unit 2060 SPECIALTY CARE: BAMC may need to temporarily defer specialty care to the network. Personas famosas llamadas wilford (4) Wilford Brimley Wilford Woodruff Wilford Neville Lloyd Wilford Fawcett Randolph Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. 17138 Colima Rd. Beneficiaries can make a same-day appointment on TRICARE Online or by calling the appointment line at 210-916-9900. Getting Care Appointments & Referrals MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Health Services Primary Care Family Health Internal Medicine Preventive Care Nutritional Medicine (Outpatient Nutrition) Immunizations WHASC Information Desk: 210-292-7412 Randolph Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Federal Employees Dental and Vision Insurance Program (FEDVIP), Hosted by Defense Media Activity - WEB.mil, Pain that cannot be relieved by pain medicine, Any potentially life-threatening condition, Loose teeth (adult or baby teeth) unless associated with trauma/injury, Broken fillings or teeth that occur while eating. JBSA- Randolph Satellite (BX) Pharmacy Vaccination hours are on Thursdays from 8 a.m. to 4 p.m. Walk-in hours are Thursdays from 9 a.m. to 3 p.m. BAMC's screening and testing site, located on the first floor of the parking garage, is open Monday to Friday from 8 a.m. to noon. A PDF reader is required for viewing. Randolph These viruses can cause severe illness in some people, so it's important to know what to do if you feel under the . Phone: (210)-292-8850 JOINT BASE SAN ANTONIO, Texas (Dec. 9, 2021) The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan. 22, 2022. CALL THE NAL! Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Visit the CDC website for current COVID-19 booster guidance. USA. ** Available for refill pick up only ** Callers who are attempting to make telephone appointments at the Wilford Hall ASC and other MTFs at Randolph and Fort Sam Houston may encounter a busy ringtone that prevents them from reaching a scheduling agent. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) ** Curb-side drop-off and pick-up only! Such hyperlinks are provided consistent with the stated purpose of this website. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Some documents are presented in Portable Document Format (PDF). If the prescription is not ready for pick-up, you may be requested to return later when the prescriptions are ready to prevent backing-up the curbside pick-up lanes. Location: First Floor, Wing D Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.) Telephone: Office: 210-292-3725/5877 Fax: 210-292-5806 Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil About Us: Kimberly M. said: Ok, here's my take. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Click the link above to provide feedback on your visit. 3352, JBSA-Lackland Lackland Phone: (210) 652-3811. As the Tertiary referral center for the Regional Health Command - Central, our area of coverage spans the entire Great Plains area . Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. You can speak directly to a health professional using the Military Health System Nurse Advice Line to assist you with your health concern by calling 1-800-TRICARE (874-2273). Some documents are presented in Portable Document Format (PDF). For dental care outside of a military dental clinic, TRICARE offers dental coverage for service members, families and survivors. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Suite 5101 Find theright contact infofor the help you need. Based on industry averages, and the DODs experience, it takes roughly 90 days for healthcare teams to adjust to the new system and return to normal wait times. The group also provides after-hours emergency dental support and operates the largest dental education program in the Air Force. As long as one of those credentials DS Logon, CAC or DFAS are active, patients will have immediate access to the MHS GENESIS Patient Portal and the functionality that comes with it, Walton said. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. For any care that your primary care managerdoes not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Appointments & Referrals BAMC Managed Care Driving Directions MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Visitor Guidelines Health Services Primary Care Active Duty Army Patient Centered Medical Home Access to Care Secure Messaging Communicating With Your Medical Home Five Pillars of APCMH Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Please ask your network provider, lab or other service to fax your medical records to 1-877-875-0060.. Our goal is to continually provide patient-centeredquality health care. The MHS GENESIS Patient Portal will replace TRICARE Online after the records transfer using the same DS Logon access, https://myaccess.dmdc.osd.mil/. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Dunn Dental Clinic 3352, JBSA-Lackland To prevent excessive wait-times, the pharmacy will move to a drop-off and pick-up prescription service starting Jan. 17, 2022, until further notice. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety. Click here for a map and directions Note: Laboratory is closed until noonthe LAST Wednesday of each monthfor readiness training. Hours: 7:30 a.m. to 4:30 p.m. After duty hours, weekends, and holidays, urgent care is available at 59th Medical Wing Urgent Care Center at the Wilford Hall Ambulatory Surgical Center on Joint Base San Antonio-Lackland. Address: 25615 US Hwy 281, San Antonio, Texas, 78258. JBSA SAPR Hotline: (210) 808-7272 TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Visit the. All rights reserved. All rights reserved. Walk-in hours are Tuesdays from 10 a.m. to 5:30 p.m. or Wednesdays from 8 a.m. to 3 p.m. WHASC, 1100 Wilford Hall Loop, Lackland Air Force Base in the atrium at the C entrance. Diagnostic Imaging (X-Ray) Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Dunn Dental Clinic Phone: (210) 292-5561 A PDF reader is required for viewing. Per the CDC, bivalent mRNA vaccines are not authorized at this time for primary series doses with the following exception: children ages six months to four years who receive two primary series doses of a monovalent Pfizer-BioNTech vaccine should receive a bivalent Pfizer-BioNTech vaccine as their third primary series dose. Complete the drop off form located on the table Care will be provided to patients who have the following conditions: Bleeding Swelling Pain that cannot be relieved by pain medicine Minor trauma/injury Hours: 7:30 a.m. to 4:30 p.m. Patients who drop-off their hard copy/paper prescriptions will have a pick-up time next duty day. In order to provide patients with timely imaging exams, the department is deferring some of these exams to network partners. You may contact the DHA-Immunization Healthcare Support Center at 1-877-GET-VACC (1-877-438-8222) option 1 or Defense Switched Network (DSN) 761-4245, option 1, if you have questions about the vaccines or about an adverse event following vaccination. Osan Air Base, APO AP 96278-2060 Suite 5101 Consult Appointment Management Office: (210) 916-9900, Address: 221 3rd Street West, JBSA-Randolph, Texas 78150, 24-Hour Access Location: Main Gate . For hard copy/paper prescriptions, follow the below instructions for drop offs and pick-ups: Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. The urgent care clinic at WHASC will no longer accept walk-ins. Activate new prescriptions from Network or clinic providers by calling 210-292-0122 Specimen Collection Laboratory Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B By Maria Gallegos 7002 JBSA-Lackland, TX 78236-6014 Information Desk: (210) 292-7412 Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) The UCC, serving walk-in patients 24 hours a day, seven days a week, is an option for common acute minor medical problems when the patient cannot obtain an appointment with a primary care provider or a clinic is closed. The UCC staff treats minor illnesses and injuries, including flu, fever, earaches, nausea, rashes, animal and insect bites, minor bone fractures and minor cuts that require stitches. The Orthopaedic Service at Brooke Army Medical Center is dedicated to providing state of the art orthopaedic care for Active Duty Soldiers of all services, their dependents, retirees and all eligible beneficiaries. Click here for a map and directions, Air Force Postgraduate Dental School & Clinic, Location: Bldg. Proceed back to Gateway Bulverde Pharmacy for pick up 7700 Arlington Boulevard Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Hours:8:00 a.m. - 4:00 p.m.Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4 p.m.) except Federal Holidays. Official photos are taken onWednesdays from 9:15 a.m. - 11 a.m. and 1 p.m. - 3 p.m. by appointment only. Find theright contact infofor the help you need. 7700 Arlington Boulevard Phone: (210) 292-7700 Note:Radiology is closed until noon the LAST Wednesday of every month for readiness training. The CDC recommends COVID-19 vaccination for everyone 6 months and older. Wednesday Training Hours delayed opening every Wed for training, all clinics/services open at 9:15 a.m. Falls Church, VA 22042-5101, An official website of the United States government. Training Support Center on main post Fort Sam Houston, building 4110, 2536 Garden Avenue. Complete the drop off form located on the table The JBSA-Lackland Pharmacy has institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m. To facilitate service, patients must call ahead to the following numbers to request any new electronic prescriptions to be filled prior to coming to the pharmacy for pick-up. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) 7700 Arlington Boulevard Visit the TRICARE websitefor information about theCOVID-19 vaccine. Eligible beneficiaries also. Patients will receive a text when their prescription(s) is ready Fax: 210-292-5806 People who are moderately or severely immunocompromised have differentrecommendations for COVID-19 vaccines. Monday - Friday 8 a.m. to 4 p.m. Contact Us Phone 210-652-1846 Hours Monday-Friday 7:00 a.m. to 4:00 p.m. Last Wednesday of Every Month 7:00 a.m. to 12:00 p.m. Click here for a map and directions, Lackland Josie Walck), The Premier Installation In The Department Of Defense, Brooke Army Medical Center Public Affairs, Hosted by Defense Media Activity - WEB.mil. JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Some documents are presented in Portable Document Format (PDF). Computed Tomography (CT) JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 (Photo by Staff Sgt. Suite 5101 Phone: (210) 292-5200 The pick-up service is only for those medications that have been previously filled and ready for pick-up. Location: First Floor, Wing D Consult with your primary care manager on availability and the best options to help protect you and your loved ones from severe illness, hospitalization, or death from COVID-19. Phone: (210) 292-7700 Getting the vaccine can reduce the risk of severe disease, hospitalizations and long-term complications for COVID-19. 1100 Wilford Hall Loop The Nurse Advice Line can triage and assist with obtaining appropriate care. Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Drop off all new prescriptions from network at pharmacy screening table Continue to use your same site and login for secure services. Appointment Line: (210) 292-XRAY While patients will be able to view their health information, they will not have the ability to make appointments through the GENESIS Portal at this time. Appointment Line: (210) 292-XRAY Appointment Line: (210) 292-XRAY (800) 777-0133. For questions regarding a network referral, patients should contact their clinic or PCM team via secure message. **. Location: Randolph Medical Clinic, Room 1D101 Appointment Line: (210) 292-XRAY Fax: 210-292-5806 Monday - Friday 8 a.m. to 4 p.m. There are several ways to volunteer including feedback groups, process improvement events, and monthly meetings. DSN: 292-7703, COMM: 210-292-7703. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) 7700 Arlington Boulevard Appointment Line: (210) 292-XRAY Phone: (210) 292-0123 / (210) 292-0495 All patients will be seen by appointment in order to cut down on waiting times. I think they have 2 nurses here but often times I only see one so it takes awhile at times.. Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Wilford Hall Ambulatory Surgical Center Basement, Hosted by Defense Media Activity - WEB.mil. For electronic prescriptions from network providers, follow the below instructions for pick ups Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B 1100 Wilford Hall Loop 7002 JBSA-Lackland, TX 78236-6014 www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B TRICARE-approved network locations can be obtained by contacting the Consult Appointment Management Office (CAMO) at 210-916-9900 or TRICARE at 1-800-444-5445. 3. What should I do if Im still unsure if I need urgent care? Find theright contact infofor the help you need. 3425. 7700 Arlington Boulevard www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Does Wilford Hall provide emergency care services? Information Desk: (210) 292-7412 To schedule an official photo please callthe Public Affairs office. 3. If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911immediately. Speak with a Vaccine Expert. Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil, Location: 2430 Ladd Street Joint Base San Antonio-Lackland, Bldg. Appointment Line: (210) 292-XRAY Ultrasound The ScriptCenter, located in the Medical Mall, can be accessed 24 hours a day. To schedule an official photo please callthe Public Affairs office. Office: 210-292-3725/5877 Visit https://patientportal.mhsgenesis.health.mil. Ultrasound Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Hosted by Defense Media Activity - WEB.mil. My one complaint..Pushy? The nurse that works here is excellent! TRICARE is a registered trademark of the Department of Defense (DoD),DHA. Reid Clinic: Open to Basic Trainees Location: Reid Clinic, building 7001, 1940 Carswell Ave. Walk-in hours are Tuesdays from 10 a.m. to 5:30 p.m. or Wednesdays from 8 a.m. to 3 p.m. WHASC, 1100 Wilford Hall Loop, Lackland Air Force Base in the atrium at the C entrance.

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