activebuilding resident portal

Have an immediate question about our products or services? ActiveBuilding puts everything in your community at your fingertips. Update: This type of review with specific examples is extremely helpful to us. This app is notorious for forcing me to log in every time I need it. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Pinpoint drivers of submarket momentum and individual asset forecasts with greater Login Use your ActiveBuilding login information Enter your email Log in New Resident? We want to make it dynamic and guide users to the information and services they need.. granularity and accuracy. Proven to outperform the market 2-5% in every market cycle. It never remembers me or attempts a biometric login. Enter your email. Sometimes this wont work at all. Still, its pretty annoying that something viral to my life works so poorly. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Welcome To The Fairfield Properties Resident Portal. Maximize your asset value by optimizing rents while consistently reducing vacancies. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. RealPage Market Analytics delivers true performance data no one else has. Renter Background, Creditor Screening Issues, COVID-19 Not a huge deal, but even apps loading much more data start up faster. 6969 W 90th Ave, Westminster, CO 80021. I only open the app the pay rent, and its always something I approach with trepidation. 403 Wolf Creek Cir, Raleigh, NC 27606. This one makes me want to go back to writing checks. Easily access the industrys most accurate and reliable rent and occupancy data. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. For more information, see the developers privacy policy. Renter Background, Creditor Screening Issues, COVID-19 Resources, ActiveBuilding Resident Portal for Multifamily Properties. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Fairfield Properties online rent pay portal allows residents to pay rent online. I've noticed some improvements being made recently which is great. I hope they change it soon. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. Upon opening the app, I have to wait 30 seconds just to reach the main menu. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Get Started Now Terms of Use Privacy Policy Login Use your ActiveBuilding login information Enter your email Log in New Resident? Absolutely awful to use. ActiveBuilding puts everything in your community at your fingertips. Easily access the industrys most accurate and reliable rent and occupancy data. Get Started Now Terms of Use Privacy Policy ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Unfortunately, the app is still extremely frustrating to use. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. The interface reminds me of first generation mobile websites. We were very excited to talk about the new ActiveBuilding at RealWorld.. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Plus, staff can share news with all residents at once or send important information to only specific interest groups. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. Active Building. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Notice message Please check your email to reset your password.. Email: Password: When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Login. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Griffis Westminster Center. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Ill have to try again later. Thank you! There is no immediate change to either staff or resident day-to-day use. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. I really hate this app. On my smartphone I was offered a coupon to allow payments at participating stores. Copyright 2023 Apple Inc. All rights reserved. For example: today is the first so I need to pay rent. Had to do a lot of changes so the app would accept the input(s). granularity and accuracy. But as soon as I went to another page it was lost, and unretrievable. Original review below:iPhone 13 pro. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. New Resident? We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! It was snappy, responsive, and logging in took less than a few seconds. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. (919) 861-8342 ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. Daily, transaction-based visibility into your portfolio and your competitive market. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. Login. LearnMore. They can even set up reoccurring payments or split the cost with roommates! Proven to outperform the market 2-5% in every market cycle. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. Your Information is secure and will be kept confidential. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Check out our quick video of how to set up your account here! It gives everyone a way to engage as a community. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. If you open a forum post and then back out, you're starting from the top again. If you try to view pictures on a post, the window just crashes. Community Rewards is really that.. And the convenience doesnt stop there. Enter your email. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Can't get it on this laptop either. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. Renter Background, Creditor Screening Issues, COVID-19 Login Use your ActiveBuilding login information Enter your email Log in New Resident? We experienced unexpected slowness in the application during this time. Developer responded to review, appreciate the dedication to their user base. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Login Use your ActiveBuilding login information Enter your email Log in New Resident? It's also likely to take a few tries to get in. Get Started Now Terms of Use Privacy Policy Your team definitely has their priorities straight. Fantastic. Get Started Now Terms of Use Privacy Policy RealPage Analytics delivers the most accurate apartment data, trends and industry news. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Login. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). If I had an alternative way to do so, this app would exit my phone immediately. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. It is so slow, and they changed where the contact info is for emergency maintenance. The only reason that I keep it at this point is to pay rent. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Safety starts with understanding how developers collect and share your data. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? ActiveBuilding puts everything in your community at your fingertips. Daily, transaction-based visibility into your portfolio and your competitive market. Get Started Now Terms of Use Privacy Policy You pretty much have to use it if your landlord decides to. The app was working fine before the unnecessary visual refresh. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Daily, transaction-based visibility into your portfolio and your competitive market. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. Get Started Now Terms of Use Privacy Policy RealPage Analytics delivers the most accurate apartment data, trends and industry news. (Some features may not be available at your property. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Enter your email. Get Started Now Terms of Use Privacy Policy Use your ActiveBuilding login information. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. Have an immediate question about our products or services? Get Started Now Terms of Use Privacy Policy Use your ActiveBuilding login information. RealPage Analytics delivers the most accurate apartment data, trends and industry news. It also makes moving in easy. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. Log in. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? The issue is resolved and we are proactively working to prevent it in the future.

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