ncl butler and concierge service

Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. I admittedly didn't read through them all but it's a good starting point at least! Next morning I could hobble so was able to go to the restaurant albeit slowly. 301 Route 17 N, Suite 1150, Rutherford, NJ With up to 598 sq. to observe the boarding process and see how smoothly it worked. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. However, the generally accepted minimum is $10-15 per day. You'll feel like a VIP -- and you are one! We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. Meaning if you never use them or call them they aren't being productive. Will you find yourself enjoying a Concierge escort to the reserved Suites Only seating in the theater, or will you be trying your luck in the casino? But the extra services are the real reason cruisers love Disney's Concierge level. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. I hope those neighbours tipped him well as he was so devoted. Would I do it often, no but it was fun. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. With up to 1,392 sq. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. *Square footage and stateroom configuration and capacities vary by ship. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Started August 27, 2021, By Concierge Job Phoenix Arizona USA,Real Estate/Property Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Concierge. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. But if youre cruising The Haven, youre in for a special treat. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). 24-hour trained and certified suite butler. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Butler service is something usually offered to passengers who've booked a top-level suite. By continuing to browse the site you agree to our use of cookies. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. What's the difference between a cruise ship concierge and butler? LauraS Explain your cabin amenities and make sure you know how to use all of its features. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Overall a very nice experience. You. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. DECK 17. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. I will call him. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Plates, glassware, setting up food, etc. How much to tip NCL Haven staff? : r/Cruise - reddit Nobody should hang you up. Norwegian Sun cabins and suites | CruiseMapper The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Your concierge is a bit like an agent to you on board ship. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. Priority when making specialty dining reservations and entertainment onboard. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. I had no idea about the pizza. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. CC Help Jenn realize that you can be selective about all those services but find out what level you like to be pampered at. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. There is another thread about tipping the Butler good luck with that one. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Cocktail party with the cruise ships officers. I think I used my night butler more with night room service etc. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. This site does not include all credit card companies or all available credit card offers. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. By Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic Cruising The Haven & Suites: Perks and Details (Part 2) - NCL If unfamiliar the Daily Service Charges are: $20.00 USD per person,. The current welcome offer on this card is quite lucrative. Help you plan and execute a cocktail party you host in your suite. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. ft.*, your Family Suite sleeps up to six* guests. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. The butler is your personal host during the cruise vacation. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Priority when reserving restaurants and entertainment onboard NCL vessels. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Helps make restaurant, spa and shore excursion reservations. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. Explain the pillow menu and deliver your selections to the room. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks.

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