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Make sure that your computer is connected to the Smart Hub via Ethernet or . Remember you need to save any changes you make. From the Hub Manager, click on Advanced Settings, then Wireless. Any thoughts on this would be welcome. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. The Hub Manager is where you can change or view your Hubs settings. Our helpful guide shows you how to change the admin password on your BT Hub. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. It's not an extension socket, Press the Power button on the Hub to switch it on. It's also easy to see the Hub Manager across all devices. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. Press the Power button on the back of the Hub to turn it on. WPA-Auto - if you're having problems connecting older devices. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Then fill in the details for your Dynamic DNS service. When searching for your Hub on your device, you'll have to select which band to connect to. not the same as the wireless password. Wait 5 minutes, then start reconnecting the cables. This means when you search for your Hub in the list of wireless names on your device you'll only see one. They'll give you all the details you need. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. 16h26. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. >, Where do I find the default admin password for my BT Hub? Press the Power button on the Hub to turn it on. It may be your browser causing the issue do check in its settings or in your Antivirus program. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Full Fibre customers wont use microfilters. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. How do I control the time when devices can access the internet on my Smart Hub? If you're still having trouble try our community forum. How do I view the devices connected to my Smart Hub? If you do have a problem with the Wi-Fi, this may reveal what it is. Whats next? 16h22. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. You'll then be able to change these settings: Separate Bands. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar It's not an extension socket. >. So my problem is nearly solved. You can then enter your password in the usual field to access BT Hub Manager. Channels Sorry not much help really. The BT Mini Hub doesn't support application sharing or port forwarding. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. >. There are a few things to try here. How can I set up or change the admin password on my BT Hub? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Advanced settings Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. >, BT Home Hub 5 - Information and troubleshooting guide. >, Where do I find the default admin password for my BT Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Instead the Smart Hub connects to the Openreach modem (or ONT). Connect the power cable to your Hub, plug it in at the wall and switch the socket on. If youve lost that card, it should also be on a sticker on the base of the router. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. >, What is the Wireless mode feature on my BT Smart Hub? Also, what to do if you've forgotten it. Wireless icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Youll be asked to enter the new password twice, to make sure its correct. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. If this happens get in touch with us. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. This takes a few minutes. >, How do I set up port forwarding on my BT Hub? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Check that youre using a device that is connected to your BT broadband network. How do I set up port forwarding on my BT Hub? >, How can I set up or change the admin password on my BT Hub? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You want to fiddle with the settings of your BT Smart Hub. Richard, I run Windows 11 and using Edge is fine. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. >, How do I see which of my BT Hub's wireless bands my device is connected to? They're on the back of your Hub. From the Hub Manager, click on Advanced Settings, then Wireless. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). On older models of the BT Home Hub you will see Settings rather than Advanced Settings. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. How do I restrict the wireless devices that can connect to my Hub? We know its a clich but resetting works more often than youd think. >, What is the Smart Wireless feature in my BT Hub? It's also easy to see the Hub Manager across all devices. Click on the title and picture of your Hub to see links to all our help. A steady blue light on the front of the Hub means everything's OK. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. WPA2 - the default setting (we strongly recommend you use this). Important! If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar You can configure your Hub to use Dynamic DNS. 16h12. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Re: BT Smart Hub 2 manager and Windows 11. You can re-use your filter and Ethernet cables, so please keep them. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Note: it is Full Fibre customers wont use microfilters. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. The default BT Smart Hub IP Address is: 192.168.1.254. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Distinguished Sage, never noticed http vs https. If you have it, unplug all your old broadband kit, including your old power plug. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. You can re-use your filter and Ethernet cables so please keep them. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Here is our step-by-step guide to accessing BT Hub Manager. Band Steering I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Choose BT Access Control from the options. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. >. Switch off the router and switch it back on again. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. on It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. >, How can I set up or change the admin password on my BT Hub? on If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. 15h07. The light on the front will change colours while your Hub sets itself up. Got a BT Business Smart Hub 1? Set the security level for your Hub's wireless connection -. This site uses Akismet to reduce spam. Depending on your socket type, you might need to use a filter. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. and many others. This takes a few minutes. How can I turn it on and off? Looking for tips on how to squeeze the best performance from it? If there is already some text in the address bar. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. You'll find it on the back of the Hub if you haven't updated it. Where can I view the status of my Smart Hub? Press the Rescan button to make it scan again. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? >, How do I turn off BT Access Control for a device? As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Here's how to set up a Hub 3. And some questions nobody really wanted the answers to. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. This will open the Hub Manager. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Every device that uses the internet sends its packets of data through specific ports. For security reasons you might want to change the admin password for your smart hub manager every now and again. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. If it's not listed you'll need to create a new port forwarding rule. It's also easy to see the Hub Manager across all devices. He was once Deputy Editor of Mail Online and remains in therapy to this day. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Then prompt your device to connect to the Hub. Your Smart Hub automatically scans for the best wireless channel. Select Save to store your changes. Your Hub is ready when the light turns steady blue. The password should now be changed to something of your choice. Go back to: Here are some answers to help you Email Barry at barry@bigtechquestion.com. Unsurprisingly, we've called this gizmo Smart Scan. >, How do I turn off BT Access Control for a device? Alternatively choose your Hub from the dropdown to find out how to connect. Enter your BT hub admin password. With Band Steering on, the Hub steers your devices to the best wireless band for them. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. 16-08-2022 However, if the Wi-Fi has dropped out, you might not see the settings. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? If you have it, unplug all your old broadband kit, including your old power plug. Your hub is only accesible on your home LAN hence it is http and not https. This last screen permits me to then continue and arrive at the hub home page. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. >, How do I turn wireless on and off on the BT Hub? When your device connects, it automatically chooses the best wireless band. >. Youll also need to add a password hint. Try connecting your device to the router with an ethernet cable instead of using wireless. No, it really is that simple. on If you want to make any changes to the hub settings, you'll need the admin password. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Struggling with your BT router login details? Wait until the lights on the modem are solid green, then plug in the Smart Hub. >. If you want to make any changes to the hub settings, you'll need the admin password. how do I find out what download speed I should be getting? Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Enter your current password followed by your new one. A master socket is the main socket for the phone line in your home. A master socket is the main socket for the phone line in your home. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. You'll then be able to change these settings: Separate Bands It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. How do I connect my device to my BT Hub by Ethernet cable? You'll find it on the back of the Hub if you haven't updated it. IP address However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. (Make sure you're connected to your home network.) It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. How can I turn it on and off? WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. How do I set up port forwarding on my BT Hub. on The video below shows you how to set up your BT Smart Hub. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. 16-08-2022 This will open the Hub Manager, Enter the admin password. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. If it isn't blue, see connection troubleshooting below for help with connecting. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. None - anyone can connect to your wireless network without entering a password. 16-08-2022 From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Security Password If you've still got problems, try our Broadband troubleshooter>. Give it a couple of minutes. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Your Hub will be called something like BTHub6-ABCD. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Announcements, Guides & Community Updates. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. (Make sure youre connected to your home network.). Note: you'll need a Dynamic DNS service provider to use this feature. You'll need your Hub's wireless network name and password. >, How do I set up port forwarding on my BT Hub? Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. >, What is the Smart Wireless feature in my BT Hub? Slide the two parts of the Hub's power plug together until they click into place. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Well help you ease the pain and get you to a solution - fast! That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. 16-08-2022 On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. You can edit names and devices anytime you want. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). If that doesnt work, try connecting to the router via an Ethernet cable (shown below). If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Next, select the first device that you want to control and choose the days and times for which you want to set limits. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Are you having problems with BT Hub Manager? First of all, you need to be at home using a device thats connected to your BT broadband hub. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). WPS Copyright 2022. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. If you've turned Separate Bands on, you'll be able to select the channel for each band. This table shows the main differences between them. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup.

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